We had a serious Verizon billing issue that we've been dealing with over the phone for months. We went to the Verizon store (Hamburg, NY) and within an hour or so, Christian D. had the problem solved to our satisfaction. Outstanding customer service, Christian!
March 2023
Jessica is spectacular, she was a huge help, she got us through everything and she will be our go to going forward. I came in with an old iPhone 7 and she got us $800 off of the new iPhone 14. I love my new phone! Thank you jessica
March 2023
I can’t say enough good things about my experience here. Tim helped me upgrade my phone and plan and made the entire process so easy. He was so patient and answered all of my questions and showed me how to access my new apps and settings. 10/10 would recommend anytime! Thank you!
