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“We’ve been renting our trucks for our small business for years from this location! They are the best, very friendly and accommodating! Andrew is for sure a great leader of this location and it translates thru each employee!”
“Excellent attention and service, very easy to rent, the only bad thing was that I was not aware that these vehicles cannot be driven on the parkway and the sheriff stopped me and sent me to court for driving there.”
“Awesome customer service. Friendly and caring. I would recommend this uhaul to anyone and everyone. If you don't want to deal with a headache and want quick fast service this is the place to go.”
“I had a great experience. I walked in & everything was already set for me to pick up the truck. The staff were really nice. I dropped off the truck after hours with no issues.”
“I thought this was a car rental place, I must have asked the taxi driver to go to the wrong place, anyway I needed a car for the next few days and they had a 26 ft truck available so I just use that to get around, it wasnt bad, very spacious”
“I rented a truck to move locally. Picking up and dropping off the rental was a quick and efficient. The truck was clean and I had no issues with it. Later that evening I reviewed my emailed receipt and noticed a discrepancy with the bill. I emailed U-Haul a question and figured I’d hear back in a few days. Literally 22 minutes later I received a reply from Chris Knepp, the General Manager of this location. He took care of the issue immediately and made sure I was satisfied. Mind you this was at almost 10pm on a Saturday night. I can’t overstate how pleased I was with this level of customer service. I wouldn’t expect a reply that quickly during business hours so to have a resolution within 22 minutes on a Saturday evening is exceptional. They’ve earned my loyalty as a customer.”
“I rent a lot. Best place to get a rental truck. The staff is super friendly, helpful, and professional. Trucks are clean and safety measures are practiced. I've used serval size trucks and never had an issue. Strong recommend!”
“I wish I could give them 10 stars. I had a horrible experience with the hauppauge location so we came here the same day. The guy behind the counter was super courteous and knowledgeable. We were in and out. The drop off process was super easy. We were running late (thanks to the horrible hauppauge location) but it was still easy to drop off the truck after hours. The check list to drop the truck off was easy to follow. I am very pleased with Uhaul Smithtown”
“Had a very good experience renting a vehicle from Penske. The two girls that work there were absolutely amazing. Very professional, very personable, but most of all very helpful. Will be renting again from this location!”
“My overall experience was very satisfactory. The location was easy to get to the van was ready and the owner explained to me how the mobile check out works at Stop and fuel in Bayshore. Dropping off was just as easy. I highly recommend this location in Bayshore if you’re gonna be renting a U-Haul.”
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“Halima is amazing! She is so sweet and accommodating, answers all your questions and all about customer service. So friendly and polite! I highly recommend extra space storage and working with her! She made my experience so easy and I left feeling that my belongings will remain safe in storage!”