Enterprise Rent-A-Car
Car RentalHours:
179 North Franklin Street, Hempstead NY 11550 Hours
About Enterprise Rent-A-Car
Enterprise Rent-A-Car in Hempstead offers clean, sanitized vehicles and a low-touch rental process, with over 7,000 locations worldwide ready to meet car rental needs. Customers generally find the staff professional and friendly, often highlighting exceptional customer service, particularly from a staff member known as "Kareem the Dream." However, multiple reviews express concerns about the condition of vehicles. Some customers received cars that were not clean, with reports of dirt, worn brakes, and other safety issues. While some rentals were satisfactory, others had significant mechanical problems, leading to frustration and disappointment. Additionally, there are suggestions for a greater selection of sedans, as customers sometimes ended up with larger vehicles than desired. Although the staff is noted for being helpful and understanding, there are calls for Enterprise to improve vehicle inspections and maintenance practices to enhance safety and overall customer experience. Despite these issues, the location remains recommended by many for its friendly service.
Most Recent Reviews
August 2026
Lucius was very helpful and knowledgeable when we rented our vehicle. He was very kind until the end when we returned the Hyundai palisade vehicle we rented.
August 2026
First time renting from Enterprise in Hempstead. Customer service was friendly and got mexon my way quickly.
July 2026
When someone hit my car and I needed a loaner I went to enterprise. They are fantastic. Very professional, helpful, and kind. I had a seamless experience obtaining a rental through insurance and swapping it out when the loaner got a flat. I highly recommend this location.
More Comments(209)
Nearest Enterprise Rent-A-Car Stores
You May Also Like
- Hempstead, New York
