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“Charlene provided great customer service and professionalism during one of the most difficult times our family has ever faced. After experiencing a devastating house fire that resulted in the loss of our home, she stepped in and helped us manage and organize our mail with care and attention.
She maintained clear and consistent communication, following through on every commitment she made. Understanding the urgency of our situation especially the importance of receiving critical documents related to the disaster Charlene went above and beyond to ensure everything reached us in a timely manner.
Her compassion, dedication, and willingness to exceed expectations truly made a difference for our family during a time of great stress. This has been the best experience we have ever had with USPS, and we are deeply grateful for Charlene’s efforts.”
“The staff at this post office are ALL truly AMAZING. They greet you with a smile and make sure every customer is totally satisfied.
An issue came up where one of the postal workers was not able to resolve an issue. The postal worker called the supervisor and problem solved.
I give them a 10 star!!!”
“I wanted to take a moment to recognize Jasmine for the outstanding service she provided during my recent visit to the post office. From the moment I approached the counter, Jasmine was professional, friendly, and genuinely helpful.
What really stood out was Jasmine’s positive attitude and patience. Even though the post office was busy, she never made me feel rushed and gave me her full attention.
Thank you, Jasmine, for making what could have been a routine transaction into a genuinely positive experience!”
“I had the first time passport application here. showed up little early than the appointment time. No lines. Shayne was the clerk who took care of my application, very professional and with lots of patience. The process was quick, around 15 minutes. There's 15 minutes street parking in front of the post office, and 1 hour parking in the area. I had no problem with finding parking.”
“I have nothing but good things to say about this place. I ought to know because I’ve been coming here for 37 years. The lady that was a bad clerk years ago is no longer there because her husband left her and went back to Korea by himself and then she retired. The staff now is very nice and accommodating. I’ve seen many employees even retire at this place through the years , that’s how long I’ve been coming here.I have nothing but good things to say.it’s also a safe place to get my eBay packages delivered. Too many porch pirates ( thieves) in the building I currently reside in .”
“I had a great experience at the United States Post Office in Woodmere. There was only one customer ahead of me, and the line moved very quickly. I needed a passport photo and walked in—even though the door states that an appointment is required, the staff was beyond friendly and accommodating. They were able to take my photo on the spot and carefully verify that it met all passport photo requirements.
There was also plenty of parking available in the lot, which made the visit even easier. From the moment I walked in the door to the time I got back into my car, the entire process took less than 15 minutes. Efficient, friendly, and stress-free service.”
“Donya- at the post office was terrific, she
was patient and kind and even offered help with ID copies that weren’t clear. What a breath of fresh air for a USPS. Hope they can all be like this!!”
“I want to recognize Vanessa for her kindness and professionalism during my passport appointment. I had just undergone a dental extraction and was in pain and feeling very vulnerable, but she made the entire experience easy and comfortable for me. She was patient, kind, and did a great job with my passport photos, which I really appreciated. Her compassion and professionalism truly made a difficult moment better, and employees like Vanessa deserve recognition.”
“Line moves fast. Isabella, the lady with the unkept hair, and sunken eye bags is rude and dry. Whereas, the woman with long grey hair is quick, kind and straight to the point. I didn’t catch her name it starts with a M, but give her a raise!”
“Could not access hold mail on the computer. I was heading back from Fl and called the Post office and the lady who answered the phone was very helpful in handling my request. She went out of her way to help me.”
“John deserves 5 stars. he deserves a PROMOTION.
I’m giving this post office such a high rating of 3 stars overall ONLY because of John is consistently friendly, helpful, and professional — the type of person who actually makes you feel good about coming in. Every time he assists me, I leave with a smile.
small building-stuffed feeling”
“I was there today and the female clerk #17 was VERY patient and helpful. I get anxiety very quickly and she saw that and explained my paperwork to me. Thank you for excellent customer service.”
“As someone who just likes to get everything done at once, I did most of my returns from the holidays on 01/09. Not only was Lionel so kind but he was willing to go over the top to help me even when he was solo and had many people in the store. He gave everyone the same smile, the same kindness and same undivided attention no matter how much or little help they needed!”
“Larry was so kind in helping me try to track a package that went missing. He even took down my tracking number and called me back the next day to ensure we find it. Thank you!”
“I did my son’s passport here. I loved the privacy that was created in this location. They have a whole separate room for passports. Ladies taking the applications were knowledgeable and nice. The whole process was smooth, quick and easy as it should be . Highly recommend- this my to go post office from now on.”
“I don’t know why there are negative posts here. I just left and was cared for Robert, one of the 2 agents working . The line moved fast, the pleasant smile and welcoming was greatly appreciated . This is a 4Star post office . Don’t believe the negative posts.”
“Bill was so nice , very efficient he deserves the best and a raise he helped me with my address change, everytime I come to this location he is always treating every customer great never seen this much greatness, thank you bill for being who you are God Bless you ! He should definitely be acknowledged a million times”
“The Island Park Post Office is a hidden gem! Every time I go, there’s either no line or just a short wait, which is such a relief compared to the chaos at the Long Beach location. The staff here are friendly, efficient, and go above and beyond to help.
Unlike Long Beach, where even the basics feel like pulling teeth, Island Park actually provided me with tape when I needed it—something so small but incredibly appreciated. It’s clear they value good customer service and keeping things running smoothly.
I would 100% rather take the short drive to Island Park than deal with the frustration of Long Beach. This is how a post office should operate! Highly recommend.”
“Great location and service. It's a plus since the wait times are not long at all in this location since it's not as populated. If you're in a hurry to mail something out and you're in the area, I'd suggest checking this location out. They only allow one person inside the actual office at a time because of COVID and since it's on the smaller side.”
“Came here a few minutes before closing to deliver a very important package that needed to be postmarked on that day. The fee was $2.85, but I only had about $1.80 on me. The nice lady still let me deliver the package. I'll be forever grateful for how they treated me that day.”
“I’m a regular here and can I just say, I appreciate the staff that works here so so much!!! Thank you Mary who always goes above and beyond with her Stella customer service! I am always greeted with her smile! :) Thank you Sean and Ozzy for always being so helpful with all my packages and PO Box. I appreciate you all! :)”
“We love all our Post Offices, and we think it's great to have such convenience for all citizens. With the highly aggressive competition from private firms with huge corporate funds, we appreciate that a taxpayer funded government institution is subject to budget cuts, and often local Post Offices are not given the manpower they require to keep up with the demand on their staff. We Thank You ALL USPS mailmen and women postal workers.”
“My main location where I ship ALL my packages and letters. It sucks that they aren't open on the weekends. It is always closed from 12-1:15. Joyce is the sweetest lady ever! She is so helpful and gives assistance when needed. I have mainly been coming to this location because of her!”
“I honestly don't understand why the reviews are so negative from other people. Coming from Brooklyn, this post office is a blessing in comparison to what I've dealt with in the past. There is usually never any rush so I'm in and out and there is also a parking lot as well. I've only dealt with two staff members who seem to be there regularly and they are both extremely helpful and kind. I've been mailing out everything from here the past few months and don't plan to stop in the foreseeable future. Keep up the great work!”
“I always find the service at this location excellent. The people working here are friendly, informative, and work quickly to keep the line moving. Even when I arrive to a long line, I never have to wait very long, and the representatives working the counter are always professional and courteous, even when very busy.”
“This is my local post office. I’ve always had great experience with them always went above and beyond letting my son use the restroom one time it’s a great location that the staff they are very friendly and knowledgeable and asked the truth.”
“I love this post office! All my experiences here have been pleasant. I will go out of my way to use this post office because of this reason. Thank you for that pleasantness I appreciate it.”
“My wife and I had to send something over night so we stopped by this post office. It was my first time sending anything overnight so I was a little confused. My wife and I looked at the area where you could get those priority envelopes but couldn't find anything for overnight. My wife asked the clerk, who was really friendly, and they gave us one from behind the counter. The clerk gave us instructions on what to write and informed us that, since it was a long weekend, it wouldn't be delivered till tuesday.
We did what we had to do on our end, handed it back to the clerk, she followed up with some questions to confirm things like address and name, I paid and we were out the door.
All in all, really pleasant experience.”
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“This morning I called the Fulton Ave Post Office and asked for help finding a lost package. Both of the gentleman I talked to on the phone were kind, efficient, and helpful. An hour after I called, the missing package magically appeared. . .Thanks to their efforts. This is without a doubt a 5 Star Post Office!”