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June 2024 by Keith
One of the workers or managers was really rude and treated me like I was stupid and he didn't want to do anything
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May 2024 by Dale Alkinburgh
Always been able to get great customer service
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April 2024 by Devin Esposito
Don’t know how to answer a phone
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January 2024 by CJ Pritchard
Cory is the man. Always goes the extra step and helps the customer out. Would highly suggest stopping by to have Cory help you out!
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December 2023 by Gail Buel
Great customer service - very helpful & thorough in explaining when I didn't know what I was getting.
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December 2023 by Ju Izzo
I went in the Herkimer store on a Sun afternoon for a new battery. Will was pleasant, knowledgeable, and patient as he worked in the cold for quite a while installing the new battery! Great sales associate and customer service.
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September 2023 by Nicole Eldred
came in for a part asked before we bought the part if it was not the right one and wouldn't fit if we can bring it back and get a refund employee checked with another employee came back and said yes and said we had to bring the card we used at purchase to be refunded on the same card...today return part didn't fit manager says nope can't we explain how we asked and double checked before buying the part says well I can refuse but I'll do store credit and that's me being a great guy as for employee ill give them a talking to...can't belive I'm from California and needed a part now have a 200 dollar gift card and manager anything but understanding
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September 2023 by Ken Duvall
Auto zone is auto zone. Employees a fairly helpful. It's an auto parts store.
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September 2023 by Lee Bowman
Very helpful and friendly staff
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July 2023 by Patricia Sweet
Had exactly what I needed!
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July 2023 by Mountain
Very helpful people whebci called
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July 2023 by Hank Frappier
Awful people don't know anything about cars always charge more than it's posted on line
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February 2023 by Kelly Bellinger
Sold us the wrong part for our vehicle after going back twice.
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February 2023 by Salena Chandi
I am a first used car purchaser and upon walking in I met a tall good looking man named Derek who was nice and let me choose the car I wanted which I chose through their website. It didn't pass inspection however. I let Derek recommend a car to me and I really liked it. It did pass inspection and he gave me $20 for gas money which was also very nice of him. I had to come back within a few weeks bc the airbag light and check engine light came on, it was a bit difficult getting an appt. with them due to having to keep postponing via the weather and that they only asked if I could come in at 9 or 10 when they open which was sometimes difficult to work around. When I spoke with a gentleman named Matt he was very helpful in making sure that at my next appt I got asissted and they did just that, with no charge. My car is working perfectly fine and I haven't had to go back since. I am very happy with my vehicle and they seem like a nice family owned business. ?
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February 2023 by Pat reinhardt
Went in and bought new wipes and they only jad driver side and they said they could order the passenger side and it would be in the next day call Saturday and they said it would be in on Sunday and they said nope we can't order that who ever told us that they were so wrong to tell us that so today we had to get a different wiper andthe guy that said we could order the wiper is the one that put on our wiper today and also they were supposed to give us a discount but they didn't because of the mix-up