Home Improvements in Herkimer, NY

“Today my sister and I needed to get some bags of chopped alfalfa. We went to Rose and Utica stores and they had none. We went to your store in Herkimer and as always you could not get better staff so willing to help you. It is always a pleasure to walk in your store. You only had 2 bags. They first took the time to call several stores yo see if they had some. We were able to drive to Hamilton Store and the had 3 bags and saved it for us until we got there and then helped us put it in our car. We are 82 and 84 and appreciated the service we received. The Herkimer stiore employees explained how we’re could order it on line and if we wanted to do that way they would help us do the order. You should be very proud of your employees.”

“Absolutely outstanding customer service from miss Wendy she was a absolute pleasure to a horrible day although I’m not sure which department she works generally she helped me in multiple areas she helped assured my materials my prices and my cash out experience she was the definition of a perfect employee 10/10 and as if that wasn’t enough I had to make a additional trip later on and she was still working with the same exact enthusiasm she left me with and then proceeded to go out of her way again to give me additional help if she didn’t have the answers (which she did ) she knew where to get the right ones she gives your Lowe’s a beautiful face of representation and I felt very comfortable and confident with her reassurance”