Lowe’s is the go-to destination for all home improvement needs in Herkimer, NY. Customers appreciate the outstanding customer service provided by dedicated employees. One standout staff member consistently receives praise for her exceptional assistance across multiple departments, ensuring that customers feel comfortable and confident during their shopping experience. Another employee in the wood department is noted for his helpfulness and willingness to engage in meaningful discussions about project ideas. The store offers a wide selection of building supplies, gardening materials, appliances, and patio furniture, making it a versatile choice for various needs. With many workers ready to help, customers enjoy a smooth shopping experience, whether they are ordering online for store pickup or seeking assistance in person. The commitment to customer satisfaction is evident, as demonstrated by employees who go above and beyond, like helping lift heavy items into vehicles. Overall, Lowe’s in Herkimer is highly regarded for its friendly staff and extensive inventory, making it a reliable choice for home improvement projects.
Mike is great to deal with Did lots of great projects using their materials
July 2026
Staff is typically very friendly and eager to help, though there have previously been some mix ups in the paint area. My main issue lies with Lowe's itself, as when their online app tells you whether or not they have an item in stock it will almost every time without fail lie.
May 2026
It is always a pleasure to shop at this Lowe’s. They always go above and beyond to make sure the customer is satisfied.
