-
November 2023 by Ricky Pickens
Always helpful and easy to deal with.
-
July 2023 by Susan Farley
Went 3 months ago for new phone. Jeff was very nice knowledgeable and said he would text when phone came in. Still haven't heard from him. Very disappointed
-
July 2023 by Justin Badore
Relaxed environment, helpful employees, great service. Thanks for the help and patience Brady and John, you guys rock.
-
May 2023 by Shan D4esta
Wow charge arm and leg for service but have banker hours 9-5 Hello Verizon most people dont get out of work until 5. Well switching to T Mobile thank you for making my mind up if I should ditch verizon after 20yrs.
-
May 2023 by Halsey Truesdale
They are very good they know w hat they are doing
-
March 2023 by Roger Hensley
Very knowledgeable took care of my issue guickly
-
February 2023 by Chuck Steele
I Went to express my concerns about having trouble with my service as I have been having trouble with it for months and a Female representative took a 2-3 min look at it and Then Told Me I Should Consider Buying A New 5G Phone Because There Is Only A Little Service In The Area For My Phone, Which Yes Is Not A New Design Phone! She then continued to say Because Verizon Has Gone 5G, So Basically They Have Bailed On Everyone Else If You're Not 5G!!! Naturally I was upset and I told her that I would Take My Service To Another Provider AFTER BEING WITH THEM FOR 30 YEARS FAITHFULLY!!! SO THEY DON'T CARE ABOUT THE CUSTOMER IT'S ALL ABOUT THE MONEY!!!
-
February 2023 by Will Morotti
Overall it was a good experience.The woman who I worked with was knowledgeable, pleasant and informative. Thank you.
-
November 2022 by Steve Francisco
Verizon has a turnover of people so you never know what to expect from their service. My last visit was okay. However this locations past performances were very unfavorable to it's customers compared to other local Verizon centers
-
November 2022 by andy luke
They go out of there way not to help you, terrible place of business. It's a black eye for the Verizon name.
-
October 2022 by Clark Davis
New assistant manager did everything possible resolve my issue The day I visited. The outcome was cumbersome, not her fault, but she hung in there with me. Much appreciated.
-
September 2022 by Joanne Palmer
Terrible, Terrible, Terrible! Do not waste your time going to this store! I went to upgrade my phone and to also get a new phone & line for my daughter. The whole process was rushed, the guy I worked with was super focused on the fact that the store would be closing soon and made a point to tell me about it at least 3 different times, while he checked his watch multiple times. (I arrived about an hour before closing, it's not like I showed up 5 minutes beforehand) Due to his rushing, he never activated my daughters new phone line!! He gave me the new phone, told me what the new number would be and put the sim card in, but he never activated the line. He never checked to make sure that I had a working phone before I left the store. Actually, he told me to just go home and restart the phone and it should work. Well guess what.... it didn't. I spent the rest of my evening on Verizon live chat basically having to do everything all over again myself, get a new phone number assigned to the phone, get it activated, etc. Total waste of my time! In addition, he told me that I needed a charging block because the phone only came with the cord. Well guess what.... he gave me the wrong charging block! It was not compatible with the phone cord. So please, unless you like experiencing mediocre customer service as you're getting pushed out the door before the actual job is done, then save yourself the time and aggravation and just do everything yourself through the Verizon website. These stores are pointless. Just do it online.
-
September 2022 by Coleen Vesely
Always helpful, courteous help by giving options for why you're there
-
June 2022 by Bonnie Jo
I need the manger/boss to give me call asap at 315 6015376 it's about one of our drivers
-
April 2022 by Deanna K.
If I could give a negative zero, I would. upgraded online and received an email for 40% off 4 assessories. Was charged full price. Went into the store and made excuses the person may have been new. Wanted me to return assessories for something Cheaper because they said the items given to me were not part of the bundle. not my problem! Incompetent people They need to get people that actually know how to do their job and treat customers right.
