Verizon offers a range of mobile, 5G home internet, and business solutions, with options for in-store appointments and online orders. Customers can enjoy conveniences like free 2-day shipping and same-day delivery where available. Reviews highlight helpful staff, with one employee praised for providing excellent customer service. However, some customers note inconsistencies in service quality due to staff turnover. Despite challenges, employees are recognized for their dedication to resolving issues and providing assistance. Overall, Verizon strives to meet customer needs while maintaining a focus on service.
Collin is the best! The first time I've left a verizon store happy! I will highly recommend Collin and the herkimer verizon store to anyone!
April 2026
Collin at the Verizon store was amazing. He got me a better deal on my business account and new equipment. Highly recommend the Verizon Herkimer store!
March 2026
These people are always nice to deal with and very knowledgeable!!
