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March 2024 by Alan licht
Took a bit longer than expected but thats ok. Up front folks are great. Waiting area is crappy...no coffee, sterile etc compared to other companies. Hicksville store still looks like a giant empty warehouse. Was loyal customer of Pep Boys for years. Provided good value. $57 now for standard oil change? Good bye!
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February 2024 by Avi Reyes
Great service! Content with the quick fix on my car.
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February 2024 by Joanne Wong
Great service done quickly. Would recommend highly.
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February 2024 by Jorge Garcia
Danny is always helpful and addresses all questions and concerns with professionalism.
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February 2024 by Melissa Halpern
Jayden and Poonan were outstanding support for us at this location.
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February 2024 by Garry Desyr
By the gas tank was filled up with an E 85, which mess up the ignition system. We took the car to the the Hempstead pep boys, they kept the car for a week and did not address the issue. I called the area manager who sent us to the Hicksville pepboys. They kept the car for 2 days and solved the problem, great service
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February 2024 by Adam Zambuto
Always efficient, thorough and quality work.
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February 2024 by Enelyne Beaute
I came in to drop my car due to my car over heating...What a horrible experience..They do not know what their doing..If this is your last resort ,PLEASE DO NOT COME HERE
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February 2024 by Louis Jainchill
They had the battery in stock for fair price. Left car and 4 hours later car was ready and the car was working the way it should. To be fair this was on Sunday New Year’s Eve.
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February 2024 by Joseph Renna
I don't usually review places I go to, but when I do it's because the place is a rip off. I brought my car in for an inspection and failed, citing the need to replace all 4 wheels' brakes and rotors.Took my car home, popped off two of the wheels they claimed to have "inspected"(the wheels were practically glued in place, and definitely were not removed)... and let me just attach some photos of what they failed.Now the actual failed inspection only ran me $35. That's not the end of the world or anything, but if I took the brakes and rotors replacements God knows what I would have ended up paying - and you know a good chunk of people would just take it because they don't know how to check themselves.To cut a long story short - don't go to this place. I will be submitting a dmv vs 35.
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February 2024 by Scott Lewis
Ponajh. Excellent. 3o years experience. Shows. Thank you.
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February 2024 by Carey Zinn
I will never use Pep Boys again Especially the one in Hicksville.
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February 2024 by Felipe Lourido
Had a popped tire and came in to have it replaced. They were near closing time and still helped me out. Even more luckily, they had one brand new tire left in the size I needed. Life has a crazy sense of humor. Anyways, the service was much appreciated!
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February 2024 by Russell Nomer
Transparency on pricing and very professional. 1997 Honda Civic needed an alternator. I am very happy with the pricing and customer service. They communicate well and even returned the car cleaner than it came in which is always a nice value added bonus. Thank you!
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February 2024 by Mark Tunkel
My car is ready, it’s been in lot for over half an hour and they keep telling me they’ll take my payment soon. There’s no one else here. Last time I come here. I’ll also post to my blog not to come here.
