Pep Boys at 15 E Old Country Rd, Hicksville, NY, is a trusted auto service and tire shop with over 100 years of experience. Customers appreciate the friendly and efficient staff who provide reliable service for cars, trucks, and SUVs, including hybrid and electric vehicles. The shop offers a wide range of services such as oil changes, tire repair, tire replacement, and new tires, often providing same-day service to keep vehicles moving. Customers have praised the helpfulness of employees like Rizvee and Leon, who go above and beyond to assist, even during late hours close to closing time. Many reviews highlight the quality of work done by the mechanics, who perform repairs like rotor and brake pad replacements and fix flat tires quickly and at good prices. The staff is known for explaining services clearly and ensuring customers do not feel sold unnecessary items. Customers feel confident returning for future repairs because of the trustworthy and professional service. Whether it’s an emergency flat tire or routine maintenance, Pep Boys Hicksville is recognized for its excellent customer service, patience, and dedication to helping customers get back on the road efficiently.
Exceptional service at the Hicksville shop. The front desk person kept me informed throughout the entire process. The technician that worked on my vehicle found a defective serpentine belt during his inspection. Thankfully he found this issue or I would have been left stranded on a highway at some point.
August 2026
Very professional and not a long wait to get my inspection. Liked that there was no pressure upseell for other servicees. Clean and friendly location - I recommend.
