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“Patient, caring, attentive staff. My teller Tiffany took outstanding care of me. She anticipated my needs and met them as fast as I could articulate them.I’d make the trip back for the service alone.”
“I like this bank every one of Staff are friendly and helpful. They have Personal Tellers inside the bank and outside at the Drive-Thru. They have Manager named Ryan very friendly and helpful inside the bank and Eugene who is Newburgh Branch Manager. They have inside ATM also. I like the Branch Headquarters they are very good to their Members. When you make your payments on time and never late they recognize you with an Incentive. Like lowering your interest on your purchases for 6 months to 5.99. They send you Recognition letters that means a lot to a Member that they Acknowledge your efforts to make sure your payments you have with them are paid on time. I am happy I chose this bank and have been with them since February 17, 2016. They are located on NY - Rte 300 (Union Ave). Their Office Hrs 8:30am - 6pmMonday - Friday. Saturday 8:30am till2pm Closed Sunday.Right behind the Bank there is other stores to shop in like PetSmart, Kohl's ànd a shortcut right into Adam's Fair Acre Farm Grocery store. My name is Diane Amundsen and I am your Local 6 Guide. God Bless All !!!”
“Very helpful and knowledgeable service. They helped me understand my financial options and didn't push their own agenda. I really appreciate their low loan rates, comfortable atmosphere and wish them the best. Thanks for looking out for the community, we appreciate!”
“HVCU provided me with the lowest interest rate and payments then anyone else could for my new car purchase loan. The minute I walked in I was greeted so nicely and made sure I got into my appointment quickly. Robin M. helped me with finalizing my loan and it was quick and easy. Robin was very nice and made sure I knew everything about the loan and made the remaining process of it easy! Thank you!”
“Smart tellers. Very friendly. I love credit unions. And this one is awesome. Smart tellers able to figure out ways to give the customer what they want. Partner credit union friendly.”
“A 4☆just because, Customer Services(HelpDesk) are Great on Everything...one thing and Please dont take me wrong, LOVE YOUR JOB n Be there for the Customers, Know your JOB before you assume what can happens. BUT Girl, you still My Jeanne On My Bottle...GREAT PLACE TO ANYTHING TO THEIR HANDS.I do RECOMMEND This ?”
“Always loved this credit union and I feel people deserve recognition when they are good at their job ,and very attentive with guests ,one of the tellers by the name shane did exactly that .?Most experiences I have with tellers arent that nice so thankyou for your kindness I was having a rough day you made it better .”
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“Always good service with a smile here. It's a pleasure to have an account with them. This office is always spotless and organized. The staff knowledge and sooo friendly!!”