AutoZone in Highland is a retailer of automotive parts and accessories. The store offers a huge variety of parts at great prices, with many items available in stock. Experiences with staff service vary. Several reviews highlight exceptionally helpful, kind, and knowledgeable workers who go above and beyond. Specific examples include assisting with finding correct parts, matching old components, helping with warranties, installing batteries, and taking measurements under a vehicle. This service creates a positive, neighborhood feel. However, other experiences note instances where staff were initially unhelpful or unable to assist, and technical tools like the electronic checker can sometimes be out of order. When service is good, customers express strong appreciation and a desire to return.
All I can say Is that I came into this auto zone for some fuel injection cleaner and came across one of the most respectful, humble , and beyond professional employees named Tyler… and because of his second to none customer service and courtesy is the reason I will be coming back to this location….
March 2026
I love the crew here they’re so friendly ♥
December 2025
Tyler was extremely helpful and professional. Tyler helped me get a new battery and borrow tools to install it on freezing cold day. He constantly positive with a smile on his face. I really appreciate all the help and great customer service.
