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“I love this post office! Tom gives excellent customer service. I send lots of international mail and he always has time and patience to explain the best way to send each letter or package.”
“I go here almost daily with 5-15 packages and the staff is amazing. Everything is prepaid and they scan it in and give me a receipt no problem. I’ve had my son or parents drop stuff off for me and they treat them just as nice. Anytime I have questions they are happy to help and explain what needs to be purchased to ship my items the correct way. I’ve gone to a lot of post offices in the area and Mahwah is hands down the nicest and most informative.”
“Staff inside are great my problem is my mail carrier who will not ever leave my packages, at door that do not fit in my mailbox. I never seen something so bull she has boxes in her car and gets out at times for other houses. Ups and FedEx do it why cant she Do it.”
“I dont know why everybody rages on the USPS!
Tim at the Riverdale branch is always nice and helpful answering questions.
The postal service is actually my favorite branch in the Federal government. You should feel lucky you can mail a letter across the country for only 73 cents. If it were Fedex or UPS it would be $5.00. Super efficient.”
“I’ve been coming here for a while now. The counter people are super nice. The rest…. We’ll USPS is my last choice with any packages. They lie and pass the buck with the worst of them. I sent an overnight package cross country and the carrier ON VIDEO went to the door, looked around and left. No notice, knock or doorbell. The same carrier came back the next morning, signed my clients name (incorrectly) and dropped it in the mail box. They denied me a refund with no explanation. I have the cure… it’s ongoing ???”
“All of the staff there are absolutely the best. Specially NOELL ! They're all very kind and helpful and I've never had any problems, no matter how busy they are. Noell is extraordinary though. She always apologizes for the wait, even if there are only a few in line. She is thorough, friendly, helpful, kind and so sincere. She seems to LOVE helping people. We are SO very lucky to have her in our great post office of Ringwood NJ”
“Always a nice, pleasant experience. Small, local and friendly. Sad to see a handful of poor reviews heavily outweigh the hard work of our Saddle River postal team. Let's get it back to 5 stars. Thank you from Fox Hedge road!”
“Not all USPS are the same
This is the cream of the crop
The best
The nicest sweet people even
Just stop by and buy a stamp
Enjoy
Thank you”
“This is literally my favorite post office, with my favorite people. Carol, Dylan, and Mike are the sweetest and most welcoming group, and both my son and I adore them. Unlike other post offices with unhappy staff, this one is a pleasure to visit. I couldn't recommend it enough.”
“This is hands down the best post office ever. Carol is so on top of her job. .. friendly. Caught a mistake I made. Would have cost me a lot of stress.. she's great.”
“As an eBay seller, this is the only USPS location I will go to. They are so incredibly kind, helpful, & patient when I come in with multiple items to ship. The lines move fast, parking is easy, & they really value your business.”
“I’ve had a very positive experience with them in regards to an individual mail hold. Led me in the right direction of how to go about doing the hold and they helped me with extending a few extra days as well without having to re-login and adjust the dates.”
“The people that work out of the Wanaque post office are very helpful and go out of their way to help their customers it's a shame that USPS is such a terrible organization that when you have a problem you cannot get in touch with any body it is Mid March and we are just getting some Christmas cards delivered UPS just outright sucks”
“They have exemplary customer service when I stop by in person, but I do keep getting other people’s mail. Also, the town isn’t all that big, if they set out at 07:10 to do their route(s), then why is it that In almost 10 hours it hasn’t arrived. I live not even 2 minutes away. Aside from that, they’re a grade A post office.”
“All the stars for John, who helped me with passport things today. Negative stars for the woman taking pictures for the passport and processing- she rolled her eyes and huffed when I had a question. In general she was super rude, and I was nothing but polite? If it had been busy I might have understood the frustration, but it wasn't and she didn't even try to help get my documents correct.”
“Frequent customer at this location and the guys upfront (Scott, Oswald, Eric) have been nothing short of a delight and respectful and very helpful each and every time. With that being said, some reactions and reviews here give a false impression of this office to the public and are only based on what I have witnessed as customers having a lack of courtesy towards the gentlemen and wanting to be immune to the USPS policies. Keep up the good work Wyckoff Post Office, and Thank You.”
“I live two blocks from this post office and drop off packages every day. My daughter and I (we started going there when she was just 6 months old — we moved to Hillsdale two years ago) absolutely love Amisha. She is always so friendly. My daughter adores her and constantly asks, “Mom, are we going to see Amisha?”
I’ve only had the best experiences with all the staff! They are kind, helpful, and professional!
I also see many regular customers — everyone is smiling, laughing, and in a good mood at our post office, and they all seem to have a great relationship with Amisha.
I’ve seen a variety of customers there and honestly, you need nerves of steel to deal with some of them — the rudeness, the pressure, or even the lack of understanding of what’s being asked or explained. And Amisha has always responded professionally and calmly.
I’m certain that the woman who wanted free packing tape is just blaming Amisha for her own lack of preparation. According to her, Amisha offered her the option to buy tape at the post office, but the customer was rude and kept demanding it for free .
My husband, my daughter Abigail, and I give Amisha all the stars in the sky for the work she does. We truly want her to remain a part of our family routine!”
“Very knowledgeable employees and quick service! I visit this location every few months to drop off bulk mailings for the nonprofit I work for. Every time, I’ve had a great experience and Raven has answered any questions I’ve had, both in person and over the phone.”
“Efficient and courteous service no matter what day or time I go. The staff is always friendly despite the demands of the unrealistic expectations of some clientele who clearly demonstrate their lack of consideration for others. It hasn’t always been this way. Thank you and God bless all the Suffern post office workers!”
“Just felt I should write this to support the employees at our post office. I have had only the best customer service and respect at this office in the past two plus years and our friendly mailman is highly appreciated! Out of curiosity I went to the neighboring post office websites and they ALL had low rating reviews! There’s always something that will cause complaints and low stars..so hopefully my 5 star will help boost our post office.”
“I don't understand why all the negative reviews because Debbie, Sophia and Adrian are simply the BEST!! They're all so helpful and friendly and most importantly, extremely efficient and fast!! It doesn't get any better!! Instead of 5 Stars, I would rate them a 10 out of 10 if I could!!The service at this Post Office is excellent in every single way!! I wish every U.S. Post Office was this wonderful!!”
“The nicest people work here. Extremely helpful, very friendly. They handle a busy line with patience, and are very knowledgeable with the best way to ship packages. Tamara is great!”
“I grew up in Waldwick and moved out when I got married. I never had a problem with the Post Office until we moved to West Orange which is serviced by the Orange Post Office. Trust me, you have no idea what poor service is until you move into a neighborhood that is only serviced by new and temporary carriers because the route you're on is one that the experienced carriers will not bid on as a work assignment because of hilly terrain. We had lost packages, missorted mail, missed deliveries, wet mail, you name it. The only good that became of their incompetence was that we became familiar with our neighbors by delivering the missorted mail to the correct people.”
“(New review ) things have changed for the better with the new postmaster so I’m giving it a four star instead of a one star.
(old review) I live in Airmont, NY 10952. The nearest post office to me is TALLMAN, NY 10982 PO. The lady clerk was very lazy and rude. She complained that I had made her carry the box from the counter to the back of the PO, which was about 7 feet. She told me next time, she will not accept my packages because I live in a different area code, and she only gets paid for packages from the same area code(which is, of course, a total lie. She gets paid a paycheck and not how many packages they get) if you have the same bad experience, please file a complaint and the USPS website”
“Our experience at the Ramsey Post Office is always a positive one. All of the staff there, regardless of who takes care of us, are a pleasure to deal with. We are a commercial company that uses a number of Post Offices in Bergen County & in our eyes, Ramsey is #1. Some of the other Post Offices we use, could learn from Ramsey's example.”
“This was the WORST post office I’ve ever used, to visit. I complained and had long talks with the postmaster. He assured me things will improve, and they have been better since our conversation. The staff was rude, terribly slow and unprofessional, and lacked training- expect for employee named GLEN, older gentleman worked very hard and made my day, whenever I dropped off packages, GLEN is only best employee at this location.. his very helpful & not lazy or asleep like other employees… TARA AND JENNA WERE THE ABSOLUTE WORST TO WORK WITH EXTREMELY LAZY AND NOT KNOWLEDGEABLE…MARK HAS IMPROVED A LOT AND IS NOW NICE TO WORK WITH AND IS WORKING HARDER & FASTER however… The postmaster Gabriel, turned this location around, and made the location better. If it wasn’t for the postmaster, this location would have been shut down for lack of service and loss of sales performance. Overall customer service is improving from the past, the only thing I can suggest now is hiring maybe one or two new employees who are computer savvy and are fast workers to add to the employment here, and keep windows active and lines short. Nonetheless it’s all because of Gabriel E. Ali the postmaster for the success of this location. Thank you for listening to my issues and concerns.. and delivering on your promises. Sincerely - Tony.
Wishing all the best…”
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“We needed to send a package and Joe was so helpful. We are from the Netherlands and we have never seen such a beautiful vintage postbox wall. Just that is already worth a visit, but so is friendly Joe!”