Valley Bank provides banking services across New Jersey, New York, Florida, and Alabama through numerous branch and ATM locations, as well as digital online and mobile banking. The bank strives to make banking convenient and simple for both personal and business finances. Reviews highlight that the staff, including tellers and managers, are consistently described as friendly, knowledgeable, and efficient. Customers report receiving fast, helpful, and outstanding customer service, with staff members being patient and focused on helping rather than just making a sale. While some customers note they chose other institutions for better rates on products like CDs or accounts, they frequently praise the positive experience and indicate they would keep Valley Bank in mind for the future. The bank is highly recommended by many.
The bank is pleasant but I believe 27% on a credit card is a little extreme
January 2026
Lisa is truly amazing manager knows alot has alot of knowledge and is always ready to help. I like valley bank branch
October 2025
Your staff at the Holbrook branch are amazing..Eli is helpful and accommodating in every aspect..everyone is professional Lisa and the staff are great...I've been in business for 30 years..and no other banks compare to Holbrook and Hauppauge branchs..thanks Al Falcone..cool designs of long island Inc
