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“I called to ask if I could get someone to look at my well system because we had no water. The employee was able to walk me through how to fix the issue over the phone. We had water again within five mins. Wonderful customer service!!!”
“I'd give it all five stars had it not been for the one woman with very poor customer service. Frown faced, attitude. My friend and I both commented on her in the car after doing our separate shopping there. Great store! Just choose among the many other employees eagar to help you.”
“Was looking for HVAC repair to my furnace and I called because on the website it said that they offered it. I can't tell you how thankful I am for calling because they did an amazing job in getting my furnace repaired and they were fair in there pricing! Thank you! I have litterally told everyone about this and would give the highest recommendation ever!”
“This family owned store is a gem, lady who owns/runs this place is always courteous and helpful. Great wide selection of anything you could ever need, hardware, boots, livestock feed, a true general store. We go out of our way to stop here it is worth it”
“VALU - “The Boutique for Mans”
A place where I had opportunity to buy good tools and receive gentilese from servers.
Everytime I am in East Aurora is a time to see this good store.
I live in Brazil.
Hugs to people of VALU and customers.”
“They have an excellent selection of lots of things! I didn't think I'd be so excited to shop at a hardware store before! It definitely has the stock to entertain us females. It is now my go to store for all the things I used to outsource from the big box stores.”
“Prices can be a little bit higher on some things & not always on the best quality but the customer service is probably among the best you can find anywhere these days! Helpful & friendly staff makes all the difference! After I had surgery they even offered to carry my purchases to the the car for me-I never even had to ask!”
“Bought a grill from Tractor Supply in Arcade New York Jeff the salesman give us excellent advice and was extremely helpful getting the grill into the back of our pickup truck super nice guy would highly recommend going to Tractor Supply in arcade and dealing with Jeff fair enough”
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“Don and Dewey and all the folks are super friendly and very helpful.I frequent their store because they most often have what I need and I love supporting local businesses.”