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“Gigi assisted me. She is very competent. Quite graceful, even. Knows how to talk to people.(Just so you know, service at the Queens Village post office nearby is the direct opposite, especially an employee named Tapas and their supervisor -- a tall, black man who refused to disclose his name. They're the rudest I've come across in a while.)”
“The staff at this post office are ALL truly AMAZING. They greet you with a smile and make sure every customer is totally satisfied.
An issue came up where one of the postal workers was not able to resolve an issue. The postal worker called the supervisor and problem solved.
I give them a 10 star!!!”
“I wanted to take a moment to recognize Jasmine for the outstanding service she provided during my recent visit to the post office. From the moment I approached the counter, Jasmine was professional, friendly, and genuinely helpful.
What really stood out was Jasmine’s positive attitude and patience. Even though the post office was busy, she never made me feel rushed and gave me her full attention.
Thank you, Jasmine, for making what could have been a routine transaction into a genuinely positive experience!”
“I have nothing but good things to say about this place. I ought to know because I’ve been coming here for 37 years. The lady that was a bad clerk years ago is no longer there because her husband left her and went back to Korea by himself and then she retired. The staff now is very nice and accommodating. I’ve seen many employees even retire at this place through the years , that’s how long I’ve been coming here.I have nothing but good things to say.it’s also a safe place to get my eBay packages delivered. Too many porch pirates ( thieves) in the building I currently reside in .”
“I had the first time passport application here. showed up little early than the appointment time. No lines. Shayne was the clerk who took care of my application, very professional and with lots of patience. The process was quick, around 15 minutes. There's 15 minutes street parking in front of the post office, and 1 hour parking in the area. I had no problem with finding parking.”
“I had a great experience at the United States Post Office in Woodmere. There was only one customer ahead of me, and the line moved very quickly. I needed a passport photo and walked in—even though the door states that an appointment is required, the staff was beyond friendly and accommodating. They were able to take my photo on the spot and carefully verify that it met all passport photo requirements.
There was also plenty of parking available in the lot, which made the visit even easier. From the moment I walked in the door to the time I got back into my car, the entire process took less than 15 minutes. Efficient, friendly, and stress-free service.”
“Outstanding! The passport process here is excellent and completely different from other locations. If you want to receive your passport with exceptional service (which should be the standard at all USPS locations), I would recommend it 100%.”
“The guy working at the counter was very friendly and efficient Helping me ship my package. I was in and out in 5 minutes. By far are the best USPS experience i’ve had in the city - well worth taking the train over from bushwick!”
“Today was the first time going to this post office. I usually go to the big one off of Hillside and 164th and it's always a very unpleasant experience. I chose differently today and decided to go to this branch on Austin street. They had enough people behind the counter and my agent was a superstar. He helped me find the best price for shipping my package, helped me choose the right box and he made sure I didn't have to wait in line a second time! This is now my new post office!”
“I did my son’s passport here. I loved the privacy that was created in this location. They have a whole separate room for passports. Ladies taking the applications were knowledgeable and nice. The whole process was smooth, quick and easy as it should be . Highly recommend- this my to go post office from now on.”
“John deserves 5 stars. he deserves a PROMOTION.
I’m giving this post office such a high rating of 3 stars overall ONLY because of John is consistently friendly, helpful, and professional — the type of person who actually makes you feel good about coming in. Every time he assists me, I leave with a smile.
small building-stuffed feeling”
“I live in Brooklyn and would rather travel to the Middle Village USPS to drop off both my packages and my mail. They are so nice and friendly compared to the 11221 Brooklyn USPS.”
“Ms. Glover and her staff run the best post office in the city of New York. They truly care about their customers. I had a missing package and the follow-up and efforts to get it delivered to us were above and beyond. Thank you for the excellent service!”
“Donya- at the post office was terrific, she
was patient and kind and even offered help with ID copies that weren’t clear. What a breath of fresh air for a USPS. Hope they can all be like this!!”
“I don’t know why there are negative posts here. I just left and was cared for Robert, one of the 2 agents working . The line moved fast, the pleasant smile and welcoming was greatly appreciated . This is a 4Star post office . Don’t believe the negative posts.”
“My sister and I have been to this post office to change the address of the house and that the man behind the window was very nice and friendly helped us out and gave us the correct information.”
8:15AM - 3:30PM
120-55 Queens Blvd Ste 8, Jamaica
Post Offices
“My friends, staff and I have been to this post office a few times and had a wonderful time this is because every time that all of us went there, there was so no and that it was fast with no one in the line. Also, the post office is located inside this borough hall.”
“I have been using Rockin Wellness Collagen Vegan Revitalizer for over one year now. My hair has been thicker and more lustrous since I started using it every day. I use 1 scoop in my coffee.”
“I’m a regular here and can I just say, I appreciate the staff that works here so so much!!! Thank you Mary who always goes above and beyond with her Stella customer service! I am always greeted with her smile! :) Thank you Sean and Ozzy for always being so helpful with all my packages and PO Box. I appreciate you all! :)”
“I came to drop off a few package and I was assisted by Billy who helped me choose the appropriate mailing box and explained the pricing. This USPS location is my favorite as the employees are always helpful, respectful and kind.”
“After having spent 25 minutes on a seemingly endless Post Office line on Flatlands Avenue in Brooklyn last week, this branch was a joyous discovery. Easy parking. One person in front of me, waiting for either of two tellers. Prompt, professional, courteous service. How rare.”
“Wonderful and efficient service. It was my first time coming to this post office and I can't find anything to complain about! It was seamlessly easy. The postal worker Christine was able to meet my needs and guide me to what was necessary for my shipment. Decently clean office too.”
“Stopped by earlier in the week to send out some items I had to return. I showed up with no box and completely unprepared. The worker there was beyond kind, patient and helpful. She did not rush me, helped me find a box that would fit my items and helped me get it sealed up. First ever positive experience at a USPS location.”
“The Island Park Post Office is a hidden gem! Every time I go, there’s either no line or just a short wait, which is such a relief compared to the chaos at the Long Beach location. The staff here are friendly, efficient, and go above and beyond to help.
Unlike Long Beach, where even the basics feel like pulling teeth, Island Park actually provided me with tape when I needed it—something so small but incredibly appreciated. It’s clear they value good customer service and keeping things running smoothly.
I would 100% rather take the short drive to Island Park than deal with the frustration of Long Beach. This is how a post office should operate! Highly recommend.”
“My wife and I had to send something over night so we stopped by this post office. It was my first time sending anything overnight so I was a little confused. My wife and I looked at the area where you could get those priority envelopes but couldn't find anything for overnight. My wife asked the clerk, who was really friendly, and they gave us one from behind the counter. The clerk gave us instructions on what to write and informed us that, since it was a long weekend, it wouldn't be delivered till tuesday.
We did what we had to do on our end, handed it back to the clerk, she followed up with some questions to confirm things like address and name, I paid and we were out the door.
All in all, really pleasant experience.”
“Came here a few minutes before closing to deliver a very important package that needed to be postmarked on that day. The fee was $2.85, but I only had about $1.80 on me. The nice lady still let me deliver the package. I'll be forever grateful for how they treated me that day.”
“Quality post office that always cares for my packages. I’ve seen countless encounters where customers either bicker about the package pricing and simply waste people’s time. Appreciate your patience and care in the community.”
“My family has resided on 139 th st and Linden blvd. since the early fifties. In all that time we have had many postmen/women. Of them all Gordon was the best. Unfortunately he is retiring, leaving a large hole to fill. They have sent a few people but only one stands out. His name is Jeremiah. He is warm, courteous and delivers all your mail and packages with a smile. I believe he is a younger version of our beloved Gordon. Please consider leaving him on this route. This particular post office needs all the good will it can get”
“The manager is the only one working today 2/24/2026 and she is sick a pleasant lady. Greets everyone and very accommodating even though she is the only one working. 5/5 customer service”
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“I think this Post Office in Queens offers the best service. The staff is courteous and go above and beyond to make sure your paper work is in order. I had to go there a few times and I was impressed with their service.. I have sent a few people there and they were also impressed with the services. Great job ladies ???”