The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. Customers praise the exceptional service and professionalism of the staff at the local USPS location on 19733 Hillside Ave. Cheryl, a long-time postal clerk, is often singled out for her exceptional customer service, as she goes above and beyond to explain processes and ensure a smooth experience. Other employees, such as Gege and Katie, are also noted for their friendly, humble, and helpful attitudes. The post office is described as the "best USPS location" with a quick, efficient, and friendly service. Customers appreciate the wide array of stamps available and the fast mail delivery. The only drawback mentioned is the limited parking space, and the recommendation to always take mail inside instead of using the outdoor mailboxes.
Excellent service was provided by Cheryl- service personnel Warm n helpful to me and other customers.
February 2025
I think this Post Office in Queens offers the best service. The staff is courteous and go above and beyond to make sure your paper work is in order. I had to go there a few times and I was impressed with their service.. I have sent a few people there and they were also impressed with the services. Great job ladies... read full comment
April 2024
The young lady I believe her name is Gege has 1 of the sweetest most humble soul I’ve seen in a usps locations. She was very humble and professional. Thank you
