“Rochester Collision battled the insurance company for us to get genuine parts. They provided fast and great customer service. Finally, we've found a local company we can trust!”
“I rarely leave feedback but Morris Automotive provided such exceptional service that I'm happy to leave a review. They were quick with getting my student daughters car in and repaired. Great communication, great service, and a level of honesty that is rare 8n the repair industry. As an out-of-town dad, it's a good feeling that there's is a quality shop nearby for our needs. A+++++++”
“Karen and Daryl are both incredibly kind and really helped me out of a stressful situation! They made everything so nice and easy. Highly recommend if you ever need collision repairs!”
7:30AM - 5PM
3399 W Henrietta Rd, Rochester
Body Shops
“Recently had my car repaired here and the whole experience was great. Amanda M, Matt and Michele made it a smooth and stress free process. I would recommend this repair shop to anyone! My car looks new again!”
“Dennis is amazing! He stayed late to let me take a test drive, and when I had questions, he called me on his day off. He gave us a great deal. I had already known that the service at Porsche Rochester was 5 star from working with Paul but didn’t realize the whole dealership created the best customer experience until I met Dennis.”
“Bob Johnson Mazda is the best car dealership I have ever done business with in my entire 74 years on this planet. Matt Fizsimmons was great. (no pressure), he even let us change models after we had chosen one on the day of pickup and paperwork was already made out.The service crew (Nick and Jon) are also great. I had my car in for service to replace a tire and pressure sensor and they did at no charge. I was even given a brand new loaner while repair was taking place. Bob Johnson Mazda will always be my first choice.”
8AM - 5PM
50 Thruway Park Dr, West Henrietta
Body Shops
“Top-notch customer service. I hit a deer. The damage seemed insanely comprehensive. Crash Champions made it easy to schedule my visit online. When I arrived, the receptionist quickly reviewed the info with me, took a look at the car, then gave me a useful overview of what to expect from the process including tips like: Don't forget to snag your EZPass, garage door opener and phone charger! She helped me through the rental car process and made it easy to return the rental by simply leaving the keys at the desk when I came to pickup my repaired vehicle. I received regular notifications throughout the process, starting with a projected completion date, then regular updates as the parts came in and services were completed. (The work was done with impressive finesse, and the completion date was so early that I saved hundreds when returning my rental car early.) There were some really nice finishing touches along the way too, like answering all my questions and concerns when picking up the vehicle (zomg, went a long way in easing the anxiety experienced around losing my vehicle for a time after the crash), printing a second copy of the bill so I could stick one in my records and send the other along with the certification required by insurance, and exceptional after-care in answering questions that I had a few days after completion. Absolutely exceptional! I highly recommend.”
7:30AM - 5:30PM
40 Jay Scutti Blvd, Rochester
Body Shops
“Kevin and the staff did a prestige job on my vehicle, had it done in a timely manner, detailed the inside as well. I would recommend them to anyone! Thank you again Kevin and staff ! Happy New Year to you all!”
“Iv Been going to Austin Spencer for over 20 years now, they do alot more than collision, they have helped me build several custom cars. The owner is always on site and available to talk. Last week I dropped off my Mercedes g wagon and explained I was in a bind as I needed the car for a prom… I dropped it off Monday afternoon and picked it up Friday from having paint work ! Their work isn’t always that quick, but it’s always quality at a manageable price
Would recommend to anyone looking to have custom work done on their build as they allow the customer to be involved in the process”
“This place rock! Thanks Kit for talking to My Buddy and my self and then not charing me major! Even his buddy was really kind. I BEEN BRAGGING TO GO HERE! THE SERVICE AND PEOPLE ROCK!”
“I inquired about an vehicle through their online question submittal. they contacted me the next morning and I set up an appointment for later that day to test drive it, and was put in contact with(the best salesperson I have ever had ) Kaya. I loved the vehicle and put a deposit on it. I couldnt take it home that day because it was having recall work done on it. i was supposed to pick it up a few days later ,but they were still waiting on a part. I work out of town most weeks , and with me being out of town the next week , I couldnt get back up there to close the deal until the following saturday. Kaya went far above and beyond and drove the new vehicle to my house in Syracuse dropped it in my driveway and drove my trade in back to Rochester!! I docusigned every thing and never had to return to the dealership. very good dealership & Kaya is a GREAT salesperson & I have zero "buyers remorse"!”
“Sang was very kind and did an excellent job repairing my car's collision damage. The price was far more affordable than other nearby car collision repair centers and the car was fixed in a timely manner (a week and a half)”
“Great service and work to support it. I was very happy with the results and couldn't tell that something previously happened to the car. Would recommend this shop for any body needs.”
“My bike needed radiator fluid and the gentlemen helped me. Didn't ask for anything other than to PAY IT FORWARD! What an excellent experience! Truly CLASSY place. Gems like this place are truly rare. Highly recommend your place. Thank you!”
“Great experience at Livingston Automotive! My car had a deer strike and the team at Livingston Automotive was able to schedule the repair work very quickly. The work was completed on-time and they handled all of the insurance paperwork. They even helped with the rental car company! Definitely recommend Livingston Automotive for collision work!Services: Body & Trim”
“This post is for Gerber Collision..Very thoroughly explanatory, how long it will take, protocols, insurance, how long it would be; take; etc. The lady at the desk is very knowledgeable, courteous, and understanding. Since there are many break-ins and accidents in our area, (Rochester), it's going to be longer than usual.. wonderful business!! They do an impeccable job.”
“I recently was involved in an accident. I brought my car into West Herr to be repaired. Devan was super helpful during this process. She ensured my car was returned in its original condition.”
“Recently had my vehicle destroyed by hail to the tune of over 15k in damages. Just got the vehicle back yesterday and it looks fantastic!! This place did a great job all the way around. Kyle was very responsive to my questions throughout and Ashley was as well. Thanks Garber for getting this done quickly!!!”
“My service technician Anthony was awesome! Very professional, personable, and dedicated to finishing the windshield replacement despite it raining on and off- he waited through the rain until there was a clearing to finish! I really appreciated the extra mile! It was free with my insurance!”
“I think I just accidentally gave this place at three star review. As a frequent customer, I can say they absolutely rate 5 stars. Brenda and Ed are wonderful to work with, so honest and detail oriented. They got a collision job done for half of what another collision shop quoted us and the car looks fantastic. Can’t say enough good things about this team”