Valley Cadillac, an independently owned dealership in Rochester, NY since 1936, offers a wide selection of new, certified, and used Cadillacs, as well as various used cars and trucks. Customers consistently praise the dealership for its exceptional service and knowledgeable staff. Reviews highlight the helpfulness and friendliness of sales representatives, such as Alecia and Kaya, who go above and beyond to assist customers through the purchasing process. Many buyers appreciate the seamless communication, especially for those traveling from out of town. The service department also receives positive feedback, with customers noting the thorough assistance provided by staff like Joe. Longtime customers, including those who have owned multiple Cadillacs, commend the dealership's commitment to outstanding service and the personal connections they build with representatives like David. Overall, Valley Cadillac is recognized as a trusted and reliable choice for anyone interested in buying a vehicle.
Man I want a Cadillac again. My first car was a 86 fleetwood brougham, navy blue with the velour oh do I miss her. Any car in the lot, their all nice I'd be ok if they blindfolded me, spun me around and the one I walked into is the one I drove home. Very nice dealership, very professional, very clean
August 2026
David was great to work with! He made the entire process smooth from start to finish. This is our third Cadillac with this dealership and we are very happy with the process and vehicles!!
August 2026
Xavier, Grace and George were very helpful and efficient !
