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“I stopped by to ask a question about using an international SIM card on my iPhone 12. John was fabulously knowledgeable, patient, and helpful, and transferred my regular number to an eSIM so that I could use the other SIM card in the physical SIM slot. Great service!”
“I'm so please with the excellent customer service that I received, and some of the fabulous promotions that are available at this location. I'm going to be adding 4 more lines , the promotions are unbelievable ? thank you Joshua & Hailey”
“Matt at store 4NS was nothing short or amazing!!
He assisted me with an issue that I was having with my phone !
I recommend the staff at 4NS for all!!
Thanks Matt!!”
“The person helping me was very patient as I was returning over 6 pieces of equipment from my parents' house. Made sure there was nothing else left on the account that would cause a charge. Great customer service!”
“Spectacular service. CeCe the associate spent much time with me to discover the best phone for my use. Manager came along during transaction and searched for promotional values. He found a $500 Samsung phone for me that would have a net cost of $100. Best experience that I had this year in any retail store. This store is Inside the Galleria, not the one on route 9.”
“Battery expanded went to store rep jawan (spelling?- sorry) gave me info for claim w asurion. Replacement phone was backordered. Phone had protection plan. Rcvd emails about status- last on 7/25 said call. Diff rep just as nice as first one expedited replacement to be delivered that evening. Rep who arrived w phone great Jonathan H. Went to store today and staff wad absolutely fantastic. Neikeisha and Gregory who is very personable transferred all info to new phone. The interactions with all other staff with other customers was great. Thank you all.”
“I went here to trade in my phone and get a new one and set up my account. I was here for hours and the staff was so nice and very helpful. I would definitely recommend coming here I had an amazing experience”
“I didn't know that you have to cancel your plan or other arrangements by phone before you come here. If not they will not accept anything from you. There is no wait. You can turn in items that are not working for replacements. After 19 years with them they are calling constantly to get me and husband back. Too late!”
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“This Verizon is probably the best in the Hudson Valley. It is the first time I walked into a store and felt comfortable - ALL BECAUSE of Christian T.! He was very helpful! My wife and I went in to upgrade our phones and Apple Watches. We even reviewed our current plan and were able to bundle our Netflix and Disney account to save money. I was so pleased that I decided to apply for the Verizon credit card as well. Very glad I did! His level of expertise and customer service is that of a corporate level! Thank you”