The AT&T Store in Horseheads offers phones, tablets, smartwatches, and connected devices, along with wireless data plans including prepaid and unlimited options that use the nationwide 5G network. The staff is consistently noted as knowledgeable, kind, patient, and helpful, greeting customers with smiles. They are praised for resolving issues, providing clear guidance, and offering genuine follow-up service to ensure customer satisfaction. The management receives credit for excellent training, resulting in a team skilled in the latest technology. Multiple reviewers state this location is one of the best AT&T stores and their preferred choice for all cellular needs.
The store was run like a well-oiled machine. Yasir and Joshua helped me in no time at all while still helping other customers. Excellent experience.
December 2025
We just wanted to say that Yasir in Horseheads NYcounty Rt 64 was awesome! Very pleasant and knew exactly how to solve our issues. Would recommend this location! Thank you!
November 2025
Marcus was very knowledgeable and completely satisfied my understanding and programed my new phone.
