Hertz Car Rental - Horseheads - Elmira Corning Regional Airport (ELM)
Car RentalHours:
276 Sing Sing Rd Ste 8, Horseheads NY 14845 Hours
About Hertz Car Rental - Horseheads - Elmira Corning Regional Airport (ELM)
Hertz Car Rental at Elmira Corning Regional Airport receives mixed reviews. Some customers report positive experiences, noting employees are willing to work with you and are the reason they keep coming back. Cars are always clean and requests are provided. One frequent renter had a five-star experience with a nice upgrade. However, other experiences are average or poor. Reviews mention cars that are well used and show their age, contrary to expectations. A major complaint is that cars are not clean, with reports of greasy windows, dirty tissues, and wrappers inside, failing a basic clean or COVID clean promise. There are also issues with billing, including overcharges that require adjustment. While some customers will use Hertz again based on price and value, others feel the location does not have its act together most days.
Most Recent Reviews
October 2025
Hertz was very helpful when we got in. Our car was clean and ready, and the clerk Mary was patient and informative when explaining the extra fees New York state snuck onto the bill. The Halloween candy was appreciated, too.
August 2025
Great Cars. More selection compared to other companies. Hertz tends to have More availability than other companies. Staff is friendly and is willing to match rates.
April 2024
Best car rental in yhe area. Great prices, Teslas are available. Fantastic service. Highly recommended
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