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January 2024 by Orlando Vargas-Jimenez
Convenient location and easy process.
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February 2023 by Carmen Greco
Made an appointment online to have a hitch installed and received an invoice with the appointment on it. When I arrived for the appointment, someone was at the desk but told me someone else would help me (but she didn't tell anyone I was there so I still had to wait a few minutes.) I waited and when someone came out, he laughed in my face and said "you're not getting that hitch installed today, we have no one to do it." When I showed him my invoice he sobered up and made some excuse about how U-Haul did it automatically and they had nothing to do with it. Regardless of whose fault it is, between the appointment being changed without notice and the employee laughing at the idea that I arrived for my appointment, I'd sooner just do it myself. It was pretty easy getting a refund, even though I had to ask a couple times. I'd still come here to get a trailer if I needed one, despite this one star review since they're the only place around.
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December 2022 by stacy watts
Very rude and disrespectful to a remale customer never again will I be taking my business to this one
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June 2022 by Corning Hawks
Amazing Owner very honest would highly recommend
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June 2022 by Dave Tobin
Love this U-Haul location. Frank installed a 2" hitch receiver on the back of my wife's Mercedes SUV. Did a great job with all the wiring and fitment of the hitch, not an easy task with an 'over-engineered' German car. All good, nice folks.
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June 2022 by Rosemary Paterson
It was OK to to rent a vehicle there but but the hidden charges charges that I got after the fact kind of blew my mind
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October 2021 by Mike Guilford
The gentleman here, Frank, was so helpful. The size trailer I needed for the following day had been reserved two hours before I got there. Frank went above and beyond and went so far as to even make a trip out of town to pick up the size trailer I needed so I could have it the next day. Highly recommend.
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September 2021 by Kelly Kane
Wonderful experience! Super friendly and helpful!
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June 2021 by Bills Talk
Amazing Owner very honest would highly recommend
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May 2021 by June Griffith Keuhn
Showed up to pick up a u-haul at 3:55 only to find the store closed for no reason. Spent 2 hours on the phone with U-haul only to have them extend the rental return to Monday at 5:00 and jack the cost up another $120. I would never rent from them again.
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October 2020 by Jack Diedrich
Great service
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October 2019 by Cody May
The people here are awesome. Between the great accommodation with storage and always doing a great job with hitch installation and wiring.
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September 2019 by Mauro Castillo
Great service thanks Soo much guys..
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August 2019 by K Yamasaki
Bad rude unhelpful service. No one was in the store and after waiting for ten minutes I went into the back to search I found an employee who told me off me off because "she was the only person working here and I just had to wait my turn". I just ordered what I needed from Amazon and I recommend anyone do the same. Amazon is cheaper, faster and has less attitude.
