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January 2024 by ramjeet baldeo
ATM machines never work
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December 2023 by AMA Properties
Then WORST customer service. The “bank manager” Sied, actually told the attendant that was helping me to hang up the the phone with customer service and tried to explain to me that they basically couldn’t help me and don’t mind loosing my business (I have been a Bank of America client for 15 years both for personal and business accounts). Will be closing my personal and business accounts and switching to Chase.
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November 2023 by jeffrey Liu
I was assisted by a Hispanic woman who provided minimal answers to my questions and left me without acknowledging that I was on a speakerphone call with someone. When I mentioned that she was the manager, she responded by saying that I didn't ask her to inform me of that. She also mentioned that her attitude wouldn't be helpful and that she had only one person to assist 10 individuals. Despite the fact that the place was empty, I ultimately chose to close my account and transfer my funds to another bank.
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November 2023 by jimy fermin
Worst service..., They should leave the ATMs alone, although sometimes only one works. First, it is short on staff and they are not there to solve problems with your accounts or cards.
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November 2023 by lia monce
Paola Chihuahua, please you are not a chihuahua, Learn how to speak property you are not in a concert or a bar! The only voice that I could hear in the whole bank is yours, annoying, please be professional you work In a bank no in a bar.
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October 2023 by Tarek Aziz
Holiman Agent of the branch, with so much rude attitude. Bro if you don’t like us go somewhere where u find only your own race people.I go there close a account also unblocked my wife account. He just closed the not unblocked the account. I really hope BOF take action with this employees of the branch.
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September 2023 by Parvez Ibrahim
Customer service is very bad. Mr Sayeed is rude person. I will never go there.
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September 2023 by Shuvo
Teller busy surfing tiktok while people waiting on line. Acting like they are giving free money to begger. Not our money.. They don't even know the word "Hello" or "Have an nice day". Also always have an unpleasant smell inside. wish i can give 1 star. Worst branch in newyork.
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September 2023 by Md Islam
Worse service they don't care customers bank of America should close this branch its impact of hole corporation people take negative feedback.
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August 2023 by Jatinder Singh
I do have a appointment 11 o’clock but I’m waiting more than 55 minutes nobody take care me it’s really bad service I never see any bank like that ??. They making group go inside or outside talking nothing to do there . Just wasting account holders time . People waiting over 1 hour there but no one take care .
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July 2023 by la bestia
Very long lines and very slow personnel, and also the 2 atm were out of service…..
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June 2023 by Center Management
Worse service they don't care customers bank of America should close this branch its impact of hole corporation people take negative feedback.
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June 2023 by Bilal Alhomaidi
Never enough tellers every time I go there it takes me at least one hour to do my deposits
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June 2023 by ABUL MAHIN
The service is very slow, and they only have one teller every Friday, which takes more than 45 min waiting time..
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May 2023 by Elvin Negron
With the new personnel there , now it is super slow . Twice I've gone w this personnel and it took 30 mins (and I was next on line) ,2nd I was at 12 mins also next on line and just walked out . It's a total mess now to go there.....and from what I've heard it will he for 3 months. Someone's arm needs to heal miraculously
