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January 2024 by Edwin Diaz
Lit up and clean
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January 2024 by Jose F. Vargas
Excellent Service from Jazmín, very patient with customers, takes her time to solve each problem.
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December 2023 by Karla Villar herbozo
Very good attention and very kind Miss Jazmín
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September 2023 by Kiana Durden
I went through a horrendous FRAUD nightmare on my account . It’s horrible the Fraud department corporate department treated me like I was a criminal, they had no desire to investigate, they told me to go into the branch if I wanted to speak to someone to further assist me.I made and appointment & Upon reaching the branch I spoke with Jazmin & she explained the protocol. I got the run around from the fraud department (corporate) & they refused to release my money. She worked relentlessly and stayed after her work hours to assure my situation was resolved. It’s not often you run across someone genuinely caring for your situation . All the staff at the branch was extremely helpful & worked together to ensure I was able to close my account and receive the money that was rightfully owed to me. I would for sure recommend them.
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September 2023 by Pete
Nasty bank teller named ‘ poly’ . Bad attitude and acts like she is doing a favor to help customers. If it wasn’t for the customers money in the bank she wouldn’t have a job. This women should be scrubbing toilets . Not dealing with customers and our money !
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September 2023 by Jay L.
Very nice Citi branch here. The staff is nice and friendly. Thanks to Jazmin.
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April 2023 by Joseph Indelicato
Low rates.
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July 2022 by Thomas Alba
Horrible bank. The employees are rude and incompetent. The phony, condescending attitudes only make it worse. Chase right down the block is superior in all aspects.
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May 2022 by Tozammel Miah
Please do not go to this Citi Branch. This is the Worst branch to go to. Most of the people that works there do not know what they are doing and feel like they don't care about the customers need.
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February 2022 by Helen Prusak
The staff has always been helpful there, whether it is with a transaction or a wuestion.
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December 2021 by Emilian, M
Unclear why they have a phone number listed as it does not work/can't get in contact with anyone there. Must be nice not to have to deal with the public via phone i guess.
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June 2021 by Jeanine Famulari
I needed a notary quickly. I tried calling several times with the phone number on the website and could not get someone on the phone. I went to the bank and she said there was no notary because she wasn’t sent one. When I asked for advice, she basically had no other advice but to try another branch. I went over to Chase and although they didn’t have one either, the woman had many suggestions of where I could go on crossbay blvd. Thankfully crossbay chemist saved the day!
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June 2021 by Ann Lombardo
Anita Dhami is helpful and pleasant. The tellers are all professional.
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November 2020 by Rheolan L.
Quick transactions and very convenient location. Staff very courteous and attentive. Everyone is a professional no time wasted. Teller Jade handled all my transactions without any drama
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November 2020 by Al Amin Nizu
Good and helpful staff
