-
February 2024 by Nicholas Thomas
Adrianna the “pharmacy tech” is not helpful, has no customer service skills what so ever. She is very rude compared to others that are employed at this establishment, others like Nick, McKayla, and Sabrina to name a few of the great people compared to her. Sad part is all it takes it one bad apple to ruin it for businesses, who asked if your a pharmacy tech I could care less what you are. At the end of the day you’re an employee and you answer to someone. Try treating people with more respect as they are the ones that pay your salary. “Pharmacy techs” get paid from loyal customers. Also you cannot say you know what someone will say, that is called “hear- say”, you do not get to make the decision to know what someone else will say unless spoken to them directly.
-
January 2024 by jenny lopez
Love Cross bay Chemist. The staff is so reliable and polite. Always friendly and always have my medicine ready. Thank you guys...
-
December 2023 by Mark Carbonaro
great place.Frank is great been going there for years
-
November 2023 by The Oasis Rio Grande
Very helpful & great at communication/customer service. Moved from Walgreens to cross bay chemist.
-
September 2023 by Larry Cook
These people are so nice to work with. If they are out of something it only takes one day to get it. So convenient.
-
July 2023 by Magda Santiago
Cross Bay Chemist is a great pharmacy and the staff are great reliable and caring. especially the people that delivers the medicines they are pleasant Keep up the great job god bless hope all reminds the same always that nothing changes
-
July 2023 by Roseann Guarnieri
I used to use CVS for my medicine. What a disaster. Could never reach a pharmacist. I switch to CBC. The best.I call they pick up with and there so polite. And the delivery is the best. Polite boys that deliver. Ty Jesus for CBC
-
May 2023 by Loree Mizzi
My local pharmacy closed and I heard very good things about Crossbay Chemist. Especially the fact they deliver. They aren't particularly swift and their delivery system is not good. Last month I called them in the morning to have my prescription delivered that day. I waited all day. I called them at 8:30pm to find out what was going on, only to find out my prescription was still sitting there. Same thing happened to my husband's two weeks after. They need to get their act together on this. Medical prescriptions are important as much as the people who rely on them for their health. Also the prescriptions aren't "processed" the day you call it in. That does not seem to be a priority with them. Also, the girls that work in the pharmacy area are rude, bratty have nasty attitudes and are particularly disrespectful to the elderly. They do not like to be of assistance. The manager needs to step up, and take control and responsibility for his staff.Also be very, very careful about what you get charged. Always check with your insurance company about co-pays and bring it with you along with your insurance company's phone number. And ALWAYS check the quantity of pills. Mine got SERIOUSLY changed due to negligence. I was FURIOUS!!
-
May 2023 by ray jobs
Picked this pharmacy to support local biz, wrong choice...hours for meds if they have the one you need and rude customer service. Waited u til 7pm on a weekend to tell me they could fill a med after I HAD to call. Better off going to a regular pharmacy. 0 stars
-
April 2023 by A
Zero stars if I could. We got tired of how RUDE and entitled every female is at the front counter, speaking to us in nasty tones and acting as if us walking in or calling in about a prescription just bit into their gossip time or tapping their fakes nails on the counter (except the lovely adult brunette who is very kind and helpful). The young man who works the counter is pleasant. The pharmacists are full of $#!+ and don't ever take the time to deal one on one with customers unless they personally know you. I'm sick of them lying about the availability of prescriptions and putting the customer last. They are insanely overpriced and not worth it. We took our prescriptions to a different pharmacy out of the neighborhood, get to speak with the pharmacists if needed, enjoy dealing with the staff, get our deliveries on time and pay HALF what I paid at Crossbay. It's a complete win. If Frank had kept the small store, type of staff he had then, lower prices and no B.S. We would have stuck with Crossbay, but we don't go places that clearly treat us as unwanted. We KNOW we aren't the only ones with these complaints about the business. Speak up people. While Frank and his wife sit back counting their ? you could be treated better elsewhere. Then, when they start to lose business maybe they will realize they've gone off track.
-
March 2023 by Rose C
Cross Bay Chemist is the best!! I switched from CVS to Walgreens thinking I would get better service. It was worse. I’ve been with Cross Bay Chemist over a year now. My meds are always on time. They are professional and helpful. But best of all, you are treated like a person. Great place for all your pharmacy needs.
-
February 2023 by Dorothy Stein
I just srtarted using crossbay Chemisrt because Linden Park Chemist closed Down.I Love this store and everyone that works th ere.They are very helpful top me and pleasant.Never had a problem. They deliver eandt they service isr h great.One happy camper.
-
January 2023 by Kirsten Ingenito
Took 18 minutes to mix a medicine and wrote all over the bottle and didn't specify how long to take the medicine. Not great service and I don't know why things were corrected from the printed label and written on.
-
January 2023 by F
Nice Joint, good location to park and get your Rx, needs!!
-
January 2023 by Tress Cachet
Extremely RUDE and inconsiderate staff. POOR customer service!! DISRESPECTFUL to elderly customers. Horrible experiences. They treat the customers as if they are the only Pharmacy within a 50 miles radius. Better off at CVS across the street. I don't recommend this establishment at all! The customer service is so poor it makes you want to ??\\u200d?
