Soma is a women's lingerie store known for its exceptional customer service and knowledgeable staff. Many customers have praised the friendly and professional approach of the employees, who take the time to understand individual needs and help shoppers find well-fitting bras. One customer shared their joy after losing over 100 pounds, highlighting the incredible fit and comfort of the bra they found, which boosted their confidence significantly. The store is also appreciated for making shopping experiences easier for those unfamiliar with women’s products, as one man noted how the staff guided him through gift shopping with helpful questions and clear return policies. While some customers have had mixed experiences with finding garments for different body types, the majority of reviews emphasize the pleasant atmosphere and attentive service provided by staff members like Maggie, who made shoppers feel valued even during busy times. Despite a few concerns about product quality and service details, most agree that Soma offers a positive shopping experience.
Wonderful saleswomen, very kind and helpful during a big rush. Excellent customer service!!
August 2023
Great pajamas!!! However, I have always felt uncomfortable going to this location. The two women who have been working there for years are pretty rude especially the skinny blonde one with an old face. And both stare at the customers. I prefer shopping online.
June 2022
The sales girls tried to be helpful but have no clue how to find garments for a naturally endowed woman. The quality for the price is not great. I had to ask for a bag even though I had a few hundred dollars worth of stuff. Lousy service.
