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“I recently had the pleasure of working with Alex at Verizon while upgrading our phones, and I couldn't be more impressed. From the moment I walked in, Alex was incredibly helpful and knowledgeable about both business and consumer plans. He took the time to understand my needs and guided me to a more efficient monthly plan that perfectly suited my requirements.
What stood out the most was his dedication to going above and beyond. Alex patiently answered all my questions and provided insights that really made a difference in my decision-making process. It's rare to find someone who truly cares about helping customers find the best solution.
If you’re looking for assistance with your phone plans, I highly recommend seeking out Alex. His expertise and customer service made the whole experience smooth and enjoyable!”
“Had a two great experiences here recently. Vijay was super helpful both times. He helped me choose a new phone, I told him what I was looking for l, he went through options with me and compared them to what I was getting now, and was never pushy, which I really appreciate. I then couldn't get the phone activated because I thought I knew what I was doing (I didn't!). Vijay helped me sort it out fast, with no issues. Highly recommend the Farmingdale Airport Plaza Verizon store!”
“The man was very nice and polite and he refound my M,N O and P contacts that I lost and also my apps were also disabled and he fixed that so now I can get into them.”
“This Verizon is different than the rest. These guys are so knowledgeable, capable and friendly. My family and I have been patronizing this location for years and would never go to another.
I highly recommend them. Alex, Happy and Johnny are the absolute best!”
“Absolutely unbelievable experience at this Cricket store!! I walked in right when they were about to close, not only did they give me a brand new phone, they transferred over all my data and it was a cold cold night, they saw me shivering and dropped me off to my motel in their car. Shoutout to Sid and Zak, you guys are awesome!!!!”
“I got my wife's phone from this store. Whole process is smooth and incredibly good. Ike is the sales rep helped me to finish the transaction. I recommend this store to everyone.”
“Thankfully, Not associated with the UbreakiFix in Smithtown at all. I needed my kids tablet repaired and Smithtown was never open and didnt answer the phone.
Despite being further from my home I called the Deer Park store. They answered the phone and said they could take a look. Later that evening they called me to let me know what the issue was. The Manager was very nice and informative. He told me the cost of the repair. The part and repair costs were a little more than I expected but it made sense based on the age/model of the device. There was no pressure to fix it and even suggested buying a new one would be cheaper. I still got it repaired and it works great now. The whole time they kept me in the loop and up to date on the status since parts needed to be ordered. Professional business every step of the way. Thanks again for all the help.”
9:30AM - 7:30PM
1002 Old Country Rd, Plainview
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“Lehar was one of the hardest working, kindest customer service people I've ever experiences. We had many obstacles trying to switch my number, and she was able to help me every step of the way.”
“I needed a cable for my old high end Sennheiser HD600 headphones which Sennheiser won’t do anymore. I was looking at a specialty shop in Utah that fixes only headphones. I sent him a message, he replied with the reasonable final cost and estimated day the cable would arrive. I let him do the job and glad I did. He kept me informed when the cable would arrive and called me that night, job finished ready to pick up. An honest businessman who does good work quickly when it’s possible. If not I’m sure he will tell you the truth about what can and.can’t be done. What more can you ask?”
“This is one of my Favorite Verizon store…the owners of the store are really friendly and absolutely helpful.. I was there yesterday 03-09-2023. I had a carrier which i didn’t support e-sim so I came here, I switched up my carrier to Verizon and it was really quick…I got there around 6:30 and couldn’t finish my work before 7 (their closing time) the owner was really very friendly helping me after 7 to.. thank you…highly recommended.”
“I just Googled Boost stores near me and this place popped up. The owner Mahi, went above and beyond my expectations !!! He solved several of my issues... he's definitely knowledgeable to get the job done !!! Honest business man... I recommend ?”
“I had a fantastic experience with Massiel at AT&T. She was incredibly helpful and made the process of purchasing my new iPhone 16 Pro Max an easy process. Her knowledge and professionalism were truly appreciated. Thank you”
“Friendly, super helpful, and knowledgeable. Other reps from other stores didn't care enough to resolve my issues but Janvi came through. Thank you for resolving such a stressful situation.”
“Absolutely recommend Dorian! He’s a true problem solver.
My wife ran into a nightmare situation where her nearly 10-year-old phone number was lost during a carrier transfer. Before we met Dorian, we had tried everything—calls, visits, and nobody was helpful. Everyone just gave us a hard time.
But Dorian listened carefully to our situation, immediately understood the issue, and came up with a solution right away. He patiently and professionally assisted us over the next few hours until the problem was fully resolved.
Outstanding communication skills, highly professional, and simply amazing service. I strongly recommend Dorian if you ever need help at Verizon!”
“Tom was amazing. my phone fell onto a go cart track and was smashed. The phone was having trouble with a sensor and Tom was in constant contact with Samsung to resolve the problems. He went over and above and even discussed telephone tech with me. This is the second time I cracked the phone screen and I got out in 1 day feeling like my phone is new.”
“The individual (Brett) that assisted was was probably the best person I’ve ever dealt with. They not only assisted us with the main issue we came in with, but also helped me with all my little side quests. If you go and Brett is there, you’ll be set”
“Josh and Tyler are amazing !
I have had a terrrible experience with a new phone I purchased from Costco
But Josh and Tyler amazed me with their professionalism!!
Will recommend the ATT store all my friends and family!!”
“Ronyn is the most professional and knowledgeable customer service person who found us a better plan with more savings to meet our needs
Truly a pleasurable experience”
“I had an amazing experience at AT&T thanks to Niki, the store manager. She went above and beyond to help me upgrade to the new iPhone 16 Pro Max. Niki was professional, knowledgeable, and made the entire process smooth and stress-free. Her attention to detail and friendly attitude truly made a difference. Highly recommend asking for Niki if you’re visiting the store — she’s the best!”
“EXCELLENT AT&T store, came in because the other store had added on things I didnt need and my bill was high - I asked to see the manager to fix the issue and she lowered my bill without wasting time, she used a translator app to explain to my wife in spanish about options to upgrade her iphone , i was really impressed because you dont see this level of customer service any more and she really went out of her way without selling us gimmicks, we are very happy to have visited this store”
“Want a great experience purchasing a cell phone from Selim at AT&T North Broadway Jericho. As an older adult he did not overwhelm with information and sold me the items which were perfect for me.”
“if can give more than 5 stars for my beautiful loving; amazing ; patient, kind, smile all the times, well dressed up , very polite yang lady Rachel I encourage everyone to ask for her anytime you going to this store please come back for your reviews. Rachel so amazing may God bless you. Martha”
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“I recently had the pleasure of interacting with a navi from AT&T, and I must say, the experience was excellent. She was incredibly helpful, patient, and knowledgeable. She went above and beyond to address my concerns and ensure that I was satisfied with the resolution. Her friendly demeanor and professionalism made the entire process smooth and stress-free. Kudos to AT&T for having such dedicated and customer-centric individuals on their team. I highly recommend their services to anyone seeking top-notch customer support.”