“I had a great experience at the store by the Empire St.Building, I would like to share my appreciation for Tempest's assistance and the kindness of the other employers too. They made my day!”
“I love coming to see Zac. He is the best and I really like the service as well as his products. Stop by and he will definitely take care of all your phone needs.!!”
“We recently went to the Verizon store in Vails Gate, and Jordin was wonderfully patient while helping us purchase new phones for our kids. He took the time to clearly explain every charge and walked us through the entire process step by step. Everything was so easy and stress free. If you are ever in need of a new phone or upgrade, definitely stop by to see Jordin and his fantastic team!”
“I went into the store yesterday and was helped by an associate named Giovanny. He was kind and helpful and really helped my parents figure out their phone issues in Spanish”
“The process was surprisingly quick and smooth! I walked in to have my screen repaired after it cracked just the night before. I think I came back just a couple of minutes earlier than they asked me to and it was done, and my phone looks good as new! Decided to browse for a new case as well and can't be happier with my new screen and case. Highly recommend!
EDIT: A few months later, my boyfriend’s screen began acting up and I thought immediately to come to this specific Cellairis. We ended up arriving minutes before they closed, but the gentleman quickly took a look and fixed it in minutes while we stood and waited there. He was so kind, despite us showing up late, and even took the time to explain what the issue was to us. We’re mind-blown and very appreciative. Again, highly recommend!”
“The gentleman behind the counter was very helpful and friendly. I was kidding with him about Was wearing such a big smile. He said that it just makes people happy. I enjoyed my visit to H2O very much. He fixed my son‘s phone in the exact amount of time that he promised he gave us a free screen protector and I have every assurance that if I ever have any cell phone needs, this will be my guy. Five stars.”
“I had a wonderful experience with Pedro today! Unaware of their hours I arrived 20 minutes before closing. He was already helping a customer. By the time he was able to help me, it was minutes until closing. Knowing this he still willing offered to help and was incredibly patient, answered every single one of my questions, and never once made me feel rushed or like I was inconveniencing him by staying late. He took his time making sure I was aware of the promotions offered and was genuinely kind and helpful throughout the entire process. Customer service like that is hard to come by these days. He was absolutely wonderful and while I am not someone to typically write a review, I felt he should be recognized. Thank you Pedro. My phone broke the day before leaving for my trip and you saved the day!!!”
“After being frustrated with many of my previous experiences with this store I was DELIGHTED and COMPLETELY SATISFIED with Taren, the NEW STORE MANAGER !!!! She was GREAT , professional, effective and quick. Taren is THE BEST Manager this store has EVER HAD !!!!”
“I want to recommend Verizon Authorized Retailer and their sales person, John, for the excellent service and support I received when I lost and then found my cell phone. John was patient and knowledgeable in dealing with my issues and. Concerns
Highly recommended. Thank h ou John.”