Rockville
ElectronicsHours:
600 Bayview Ave, Inwood NY 11096 Hours
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
About Rockville
Rockville is recognized for its great products and exceptional customer service. Customers appreciate the prompt response from the support team, often receiving help the next day regarding their orders. Though some users experienced issues with defective equipment, such as the HTS56 Home Theater System and RAM15BT speaker, they found the technical support team to be extremely helpful in addressing these problems. Customers noted that their concerns were handled efficiently, with support staff assisting in warranty repairs and providing discounted shipping labels when necessary. Most reviews highlight the quality of the products, especially the portable Rock Party 8 speaker and the *** 122K system, which were received quickly and performed well. Despite some initial hiccups, customers expressed overall satisfaction with the company, noting that the support and quality of equipment justify a positive rating. Even when problems arose, the company's commitment to resolving issues and ensuring customer satisfaction stood out. Overall, Rockville is viewed as a reliable choice for audio equipment, with a strong emphasis on customer care.
Most Recent Reviews
August 2023
Customer service sucks you can’t get nothing to work
August 2023
Garbage products that don't last a year and they do not honor the warranty!Stay far away from this scam company
August 2023
There lots of rumors Rockville is going out of business. I wouldn’t take the chance of buying Rockville products anymore. They have a high return volume. Lots of they get returnedRockville is the only company you are not allowed to speak to a manager and that’s a good indicator th companies is about to go out of business
More Comments(50)
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