“I went into this Dollar General last night 3/18/23 and I was so pleasantly surprised! In the past when we’ve gone in there you can barely get down any of the isles because there is so much merchandise that needed to be put away, clearly they were shorthanded and the manager didn’t care. The gentleman who was the manager was usually either just hiding in the back or outside having a cigarette. Last night there was a woman there working racing around putting things away and straightening up the shelves. I knew this newly organized store was all thanks to her. The gentleman manager was still at the front checking people out but I hope that she is the new manager because she has clearly turned the store around! Thank you for working hard to make our shopping experience better!”
10AM - 8PM
913 Holt Rd, Webster“So walking in the store we both was Greeted with a hello welcome to Five Below and as we looked around yes the store was very clean and neat honestly Nothing was out of place then I remember my I was looking for and asked the cashier did they have the individual dice she said no told them thank you and we left it was a pleasant visit looking forward to coming again Keep up the Good work God bless you all ?”
“Beky is The store manager.She helped mě out Returning a indoor electric grill after sometime and without recipt on her discrition . She haș Proved an excelent Customer service To me For which i am gratefull And will love shop thair forever.”
“Just love this store it's always nice and clean and when your needing help there's always someone on the floor not to mention my daughter left her books that she purchased and her brother realized it and said something and by the time he got to the door the cashier was bringing them to him so grateful for them being on the lookout also for there great service keep up the good work everyone ?”
10AM - 8PM
2833 W Ridge Rd, Rochester“I really like Five Below, except for when they play their music too loud. There are lots of great deals all year long, and their Five Above section is the same. Just a suggestion for the busy time of the year, i.e. holiday season, have enough people on staff, especially if the greeter is also managing the checkout area too. People entering the store, looking for help, can't get it if the greeter is tied up with a long line of customers at the "self checkout." I also wish they had a ship to store option. FYI: it would be a great way to get people in the store, too. I'd rather pick up in store and spend extra money during that visit than pay the expensive shipping for just a couple of online items.”
“Love this dollar tree location. Store organized well. Friendly staff. My negative comment is this; they used to have child themed wrapping paper but have not in quite a long time.”
“About the same as most Dollar Tree locations. Not terribly messy though, which is a good thing. Many can't seem to keep things straightened up but this one was in a pretty low state of disarray.”
“So my bride was assisting in a bridal shower and decided to go out of her mind overbuying things for the shower and we had to return a number of items. With any place returns suck. She asked me to go with her and to my amazement it was actually a pleasant surprise. We were first greeted by someone who I didn’t catch her name but she deferred us to Georgia who I’m sure had no interest in dealing with us but assisted with nothing but pleasantries. You gave us the prerequisite that we may not be able to exchange all items due to them not all being available at this specific location and we understood. We found our new items to take place of the previously purchased and came to the register. This was 10 mins before closing time. The transaction was swift and the conversation was pleasant. This blew my mind and I will never hesitate to shop at this location. This speaks volumes for a lost art of customer service. Her performance should be commended. Thank you Georgia!”
9AM - 10PM
3870 Dewey Ave, Greece“I'm such a fan of dollar tree stores! My number one place to go for greeting cards! Seriously, 2 for $1... you can't beat that!!! They have a card for every occasion. They always have some freaking hilarious ones too, check them out! There's other great finds here too, seasonal decor, gifts, toys. Another win for me is their cleaning supplies, great products and super affordable prices!”
9AM - 9PM
1100 Jefferson Rd, Rochester“I needed dog treats and stopped by because it was easier than going to other stores. I found the treats at a very reasonable price. I also found some very inexpensive Christmas lights. The store was clean and well organized. Staff was helpful and friendly.”
9AM - 9PM
3660 Dewey Ave, Rochester“Love, Love, Love this Big Lot's Location. I spent an hour in this store recently taking pictures of some of the inventory that i wanted to buy. The staff didn't care asked me if i needed help with anything. Just looking around. I did buy a soda and lemonade on my way out the door. Need to get back there and purchase a few things to add to my baby yoda collection before they no longer have them in stock.”
“I always Njoy shopping at Ollie's, you never know what you may find. But if you find a good deal on something You best get all you want cause it may not be there when u want more. And there's never a limit. I love getting my different flavor of K-cups there as well.. Coffee, tea & hot chocolate”
8AM - 10PM
4419 Dewey Ave, Greece“This is one of the best locations due to professionalism. Very helpful staff and informational on shopping in store and through the DG app or online. Thanks Don!”
“The staff is almost always friendly and eager to help out, most things are in stock or available at nearby stores (usually Henrietta), and they're not usually too busy.”
10AM - 8PM
720 Jefferson Rd, Henrietta“This location is always packed. Yet, the staff are always very cheerful and helpful in locating items. This store is usually pretty stocked as well, which is great when I came in a few days ago looking for a few items I could not find at other locations. It is usually pretty clean as well. Overall, a great Five Below!”
“Nothing special or exciting about this Dollar General... But I like to shop they're at least once a month just so there's a viable alternative to Amazon Prime that is in walking distance to my house”
8AM - 10PM
3160 W Ridge Rd, Rochester“Awesomeness! Love the concept of the Dollar Tree stores. Thank you! A friend and i found everything.Not to mention, this is a wonderful place to stock up for donations. We did.”
“It's not my first pick of places to go. Most of the food items are expired, which isn't really a surprise. They have some decent deals, but nothing wow worthy.”
9AM - 9PM
1851 Empire Blvd, Webster“This store is well stocked and has a variety of candies and other non-perishables, it's also generally tidy and organized. Recently, it appears they've added more items and increased shelf-space. My only complaint is the replacement of cashiers with self-checkout.”
8AM - 10PM
2873 Dewey Ave, Greece“The staff is friendly and helpful. I like the variety of things with brand names and their own brand. One stop shopping without having to walk miles from one end of the store to the other.”
8AM - 10PM
252 E Main St, Rochester“This store is clean but the shelves never stock and they have boxes sitting in the aisle and every employee be outside chilling instead of in the store and when you come in to shop then the employee wants to come in the store and walk behind you acting like they shopping to watch you I don't like that about that store if you got time to walk behind me watching me if I am going to steal you got time to stick your shelves and do some work in the store i Don't shop there anymore poor service”
8AM - 9PM
1315 Chili Ave, Rochester“Always preaently surprised at the deals and what's in stock. Not the cleanest place by any means, but it's a great place to stop and shop for some quick gift and snack ideas.”
9AM - 9PM
797 Elmwood Ave, Rochester“I was starting not to like this store however it has changed, it's more cleaner, although I personally haven't had an issue with any employee I see how they deal with others and I'd say maybe work on customer service skills a bit more, respectfully.”
8AM - 10PM
2390 Lyell Ave, Rochester“I'm in here all the time for dog food and grocery's. They have everything. Family dollar and dollar tree are around the corner but the people who work at this location are really nice and the prices are great.”
9AM - 7PM
836 N Goodman St, Rochester“I love going to the store and I will continue to go but I had a little altercation with someone there on the outside but I'm doing okay and that's not going to stop me from going”
8AM - 10PM
338 Waring Rd, Rochester“Fine shopping center if I do say so myself. The tiled floor is ultra modern and is very inviting upon arrival... Nothing but the best! Such a great place in the thriving Waring Plaza.Although, I am sad to report that on one occasion I had a severe case a belotedness and as a result I laid a few farts in the store. The gal at the front end was deeply perturbed and grossed out. I had explained to her that the night before I had, on the request of a cool cat named Enrique, to try some rice and frijoles. Needless to say the meal "escaped me" and some farts escaped. This facility should be more sympathetic to one's bowels and gas output. Cheers!”
“I enjoyed shopping at this store but I have to pay close attention to the new products and new prices. I can no longer assume that everything in the store cost $1.25.”
“The folks at this Walmart pharmacy are top notch. I consistently receive and observe excellent and friendly customer service. Their refill service is quick and easy.”
“Is where my wife works I see the difference since she has been there you can see retail skills and enhancements is a pleasant store to go to as dollar tree this one in particular because the company has a priceless asset my WIFE!PROUD HUSBAND!”
“I love this store they have really nice stuff and great low prices and I really like this plaza the Titus ave plaza there’s so much to do I go here so frequently and this store is haunted it usto be bells grocery store and someone died here along time ago because toys go off by them selfs and carts start driving off by them selfs and I saw a Halloween decoration non stop playing music by themselves and a table cloth wouldn’t stop swinging by them selfs”