Budget Car Rental

Car Rental
Hours: Budget Car Rental at this location offers a convenient and straightforward experience for customers. The office is small and easy to access, making the process of picking up and dropping off cars quick and efficient. Customers appreciate the helpful staff, and the quick drop-off process is especially praised for its simplicity, allowing renters to be in and out in less than 10 minutes. The vehicles are generally in good shape, and the rental options are plentiful with competitive prices, often better than competitors. The location is also easy to reach via public transportation, and after-hours key drop boxes are available for added convenience. However, there are some downsides. The drop-off area is on the other side of the small airport building, which can be awkward to navigate, and walking back to the front can be inconvenient. Additionally, customers have noted that they rarely receive receipts after dropping off the car, which is unusual compared to other rental companies. The return lot is small, so finding a parking spot can sometimes be tricky. Customer service experiences vary; some find the staff friendly and efficient, while others have encountered rushed or rude interactions. One customer reported a car with a strong cigarette smell for the first two days, which was disappointing but did not lead to a change of vehicle. Overall, this Budget location is convenient and consistently offers good prices, making it a preferred choice despite some minor inconveniences.

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1. Ithaca, New York