Car Rental in Ithaca, NY

“We had a friendly, professional, proactive service from Enterprise at Ithaca. Chris, the branch manager was a pleasure to work with, he accommodated all of our requests very professionally. We highly recommend this branch to anyone. Very friendly staff and easy pick up and drop off process made it a pleasant experience.

Dr. Gehan Dhameeth and Shavani Dhameeth”

“Very fast when I went to pick up my reservation. I was in and out in less than 10 minutes. Budget and Avis share a counter and phone number, so if you call and it says Avis, its still Budget. Great prices on rentals, and when I booked, they had plenty of options. When you return the car to the return lot, the lot is pretty small, so if you dont see a spot marked with the rental company name, you can park in the lot right next to the rental lot. Key drop box in the airport at the counter if you return the rental after hours. Very pleased with the experience and would rent again”

“I have rented three times from this Ithaca airport location and returned a couple one-way rentals as well. Each time the experience with the staff, the cars, and the procedures has been great. We are sensitive to smells and a couple of the assigned cars have had strong air freshener smell in them. Each time the staff haven't hesitated or blinked to exchange those cars. Additionally, they swap out the car faster than ANY rental car agency office of ANY company in ANY location. I am impressed. Returning a car is a breeze too. The cars have all been in good condition, but some of them could be vacuum cleaned better inside and in the trunk.”

“Hertz was extremely helpful during visits in 2023 and 2024, when the other airport car rental company, where I'd reserved a compact car, was unable to furnish me with the small car I'd requested (I live in Europe and find large U.S. cars unwieldy). I was quickly able to rent the type of vehicle I wanted and received excellent customer service from Duke at the Hertz counter.”