Chase Bank
BanksHours:
301 E State St Ste 2, Ithaca NY 14850 Hours
About Chase Bank
Chase Bank provides a positive banking experience with helpful staff and efficient service. Customers have praised the assistance they received, particularly noting the empathy and support from employees like Elisabetta Ciurieo and Alex, who addressed both personal and business banking needs. One reviewer highlighted how quickly issues were resolved, even when faced with challenges such as a frozen card due to fraud alerts. The branch is organized and manages customer flow well, ensuring relatively short wait times despite being a busy location. The comfortable lobby, equipped with soft seating and air conditioning, enhances the overall experience for customers. Additionally, the ATM is conveniently accessible, although some functions may not always be available. The branch’s cleanliness and maintenance are also appreciated, especially given its location in a college town. Overall, Chase Bank is recognized as a reliable choice for banking needs, with friendly staff ready to assist customers efficiently.
Most Recent Reviews
September 2025
Shout-out to Elisabetta Ciurieo, who was so helpful when I lost my Chase credit card today while on the road for several months. She sorted everything out in a matter of minutes with empathy and a smile.
April 2025
Alex took care of my banking needs today and he help me with business and personal banking issues
I highly recommend him
April 2024
Called Chase's online support number to verify a coupon on my account with no luck, at my appointment Jeneen was very helpful with getting my coupon registered, as well as printing documentation. Quick and easy.
More Comments(43)
You May Also Like
0.13 miles
M&T Bank Bank, Banks & Credit Unions
- Ithaca, New York