CVS Health is conducting coronavirus testing (COVID-19) in select states, offering lab testing and rapid testing. Tests are limited to eligible individuals, and minors under 16 must be accompanied by an adult. High demand may cause lab delays. The CVS store is generally praised for its good and varied stock, cleanliness, and helpful team members, from front line cashiers to pharmacy staff. However, some customers have expressed disappointment with the recent implementation of self-checkout mandates, which has led to longer wait times and a perceived deterioration in customer service. Despite these changes, many customers continue to have positive experiences at CVS. The pharmacist, Jon, and his team are described as "nothing short of amazing," with thorough explanations and fast, efficient service. Customers new to the area have also praised the professionalism, cleanliness, and thoughtfulness of the staff. Overall, CVS appears to be navigating the challenges of the pandemic and operational changes, with a mix of positive and negative customer experiences. The store's strengths, such as its varied stock and helpful staff, are balanced against concerns over the self-checkout policy and its impact on customer service.
I enjoy the savings offered by CVS on my favorite products and on some I've tried because they were on sale and looked good. The employees on the sales floor and behind the cash register have been very helpful in pointing out product location and in helping with checkout. Thanks, CVS!
June 2024
Great CVS store--good and varied stock, always clean inside, and team members are always helpful, from front line cashiers to pharmacy staff
May 2024
CVS is the store you can count on to have your personal and health products at reasonable prices. Thank you CVS
