Internet Service Providers in Ithaca, NY

“Tuan, Nick and Domanik are all professionals who provide excellent customer service. I was there with my husband for over two hours to activate lines and transfer data from old phones to new phones and they patiently and kindly completed everything with care. I highly recommend them for professional advice and service.”

“In the twenty years I’ve been a Verizon customer I’ve never had a better experience than I did with Tim in the Ithaca store! Tim goes above and beyond to help his customers with tons of helpful information about all the products, plans, and services. He has a fantastic personality and is able to connect with his customers making the experience that much more enjoyable. Also if there is any issue Tim was quick to help ensure that the problems were fixed even better than before. He also took the time to answer any questions I had about phone or service issues with my new and used phones. I’m not lying when I say Tim is the best phone service employee I have ever had the pleasure of dealing with. If you get a chance make sure to talk to Tim or make an appointment with him if you have any issues at Verizon. I’m not sure if he is the manager but if not he truly should be! Once again thanks so much Tim for all your help and I will continue to be a customer strictly due to your fantastic customer service!”

“We walked in and had the pleasure of dealing with Benjamin, he was very professional and answered all of our questions perfectly! I will make the 40min drive to come to the ithaca store, stay clear from cortland location, that lady was very unpleasant!!! If you want the best ustomer service go to ithaca store and ask for Benjamin!!”

“I have heard bad things about this company but, after several years, I can say that I've only had good experiences. I get the bandwidth advertised and the staff is helpful.That said, this is a small company and it's hard to find somebody to talk to outside of normal business hours, even if there's a problem.Also, the technology is what it is. You only get good connectivity if you have a good line of sight to one of their towers and even then the bandwidth is not what you'd get from a cable service. But it's far better than DSL and much cheaper than 4G.”