Kay Jewelers provides a helpful and friendly shopping experience with a super friendly and knowledgeable staff. Customers report leaving with a smile, feeling comfortable, and receiving good, patient service. The team is described as kind, personable, and immediately helpful, offering wonderful selections and flawless craftsmanship. Shoppers appreciate the assistance in finding perfect rings, discovering jewelry tastes, and getting items adjusted. Many would definitely recommend a visit for the pleasant and great experience.
Quick and friendly service as soon as the doors opened this morning to replace my “ vintage “ watch battery.
June 2026
Replaced my watch battery in less than 5 minutes! Great service!
June 2026
I have had great experiences with Kay jewelers in Ithaca. They are helpful, listen and always help me find what I need, whether a graduation gift or a watch battery replacement.