The Hotel Ithaca is a prominent, elegant, and well-maintained hotel located right in the heart of downtown Ithaca, within walking distance to cafes, Cornell University, and trails. The rooms are generally described as nice, clean, cozy, and comfortable with good condition, comfy beds, great AC, and refreshing showers. Parking is plentiful and free, with validation for a garage. However, several notable issues are frequently reported. The pool and hot tub have been out of service, a fact not always communicated before arrival. Service experiences are mixed; while the front desk staff can be nice, there are complaints about subpar security, non-working room keys or amenities, and a lack of bellhop service. Breakfast service has long waits and missing orders. Some guests also note the hotel can be expensive, especially for last-minute bookings, though early booking discounts are available. While many enjoy their stay and would return, others report enough small issues piling up to indicate management problems, leading some guests to consider trying a different hotel next time.
Hotel was nice. I stayed with my family. Location, service and room condition were good. I don’t want to recommend breakfast. Long waiting and order was missing.
July 2025
Dirty toilet in room. We were immediately moved to another room with no fuss, but it was an unpleasant arrival. The pool and hot tub are not available.
July 2025
Great hotel close to everything. Room was spacious, clean and comfortable.
