The Hotel Ithaca is a prominent, elegant, and well-maintained hotel located right in the heart of downtown Ithaca, within walking distance to cafes, Cornell University, and trails. The rooms are generally described as nice, clean, cozy, and comfortable with good condition, comfy beds, great AC, and refreshing showers. Parking is plentiful and free, with validation for a garage. However, several notable issues are frequently reported. The pool and hot tub have been out of service, a fact not always communicated before arrival. Service experiences are mixed; while the front desk staff can be nice, there are complaints about subpar security, non-working room keys or amenities, and a lack of bellhop service. Breakfast service has long waits and missing orders. Some guests also note the hotel can be expensive, especially for last-minute bookings, though early booking discounts are available. While many enjoy their stay and would return, others report enough small issues piling up to indicate management problems, leading some guests to consider trying a different hotel next time.
I'm the problem. No I'm kidding. It's the building itself. Nothing to be done.
July 2026
Jessica in the front was very helpful. She went above and beyond to help solve issues on my reservation with grace. Jessica is a true asset to this hotel.
June 2026
Great location, it's within walking distance of many restaurants and shopping.
