“If 10-stars were an option, I'd definitely give them that. Our furnace went out and we called Mirabito. The receptionist was very empathetic of our situation and got us right on the schedule but said it could very well be an after hours call due to the fact that the schedule was already filled for the day.
Low and behold, about an hour later the tech called and said he was on his way. He had us up and running in about an hour. He was kind enough to make some service recommendations which we will follow up on. Thank you all for such PHENOMENAL customer service.”
“Denise was the absolute best!! She was so personable and helpful; she definitely has solidified our decision on sticking with U-Haul for any of our moving needs. Denise’s sincerity and kindness made all of the difference in our experience renting a truck and has left us with such a positive memory leaving Ithaca! We can’t thank her enough!!”