U-Haul of Ithaca offers a range of services for both local and long-distance moves, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage options. Customers appreciate the variety of moving solutions available, such as U-Box containers, Moving Help® providers, and hitch installations. Many reviews highlight the staff's kindness and professionalism, even when dealing with stressed customers. Individuals have shared positive experiences with employees like Andrew, who provided excellent hitch installation, and Alicia, who offered thorough assistance to first-time users. Jasmine also received recognition for her pleasant demeanor, while others praised the overall helpfulness of the staff. A standout moment involved an employee named Leanne, who went above and beyond to help a customer recover a lost wallet and phone. Her dedication to customer service was described as life-changing, showcasing the exceptional support at this location. Overall, U-Haul of Ithaca is noted for its clean vehicles, reliable service, and a friendly team that makes moving easier for everyone.
Great customer service! Easy pick up of trailer. The attendant set me up with the correct size ball for my hitch, hooked up the trailer and got me the road quickly!
December 2025
Best place to rental a u-haul. Kind and polite staff, trailers are in good condition!
September 2025
I found my rental experience to include flexible reservation process, quick check in, access to the size truck I needed, efficient process overall. Thanks to the team in ithaca.
