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July 2024 by Aaron Wightman
Multiple experiences with poor print quality including missing pages, blank pages, and misaligned hole punches. Finished copies are packaged in flimsy cardboard boxes that fall apart during transport. Store is chronically understaffed. Recently stood at an unstaffed checkout desk for 10 minutes before giving up and leaving. Done with this store.
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July 2024 by Jay Davis
Made it very easy to return products bought online.
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July 2024 by Ariana Buechel
I walked in and asked Samara where the passport photo station was. Even though she had clocked out for lunch, she cancelled that to take photos of my spouse and I. Mine needed editing because I had my head tilted a little. Samara completed it efficiently and we were on our way happy customers.
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July 2024 by Tobias Dean
The new store is updated and pleasant to shop in. It feels less cavernous than the old one. The staff are all pleasant to interact with. I usually buy inkjet cartridges and paper. I tried discount online ink cartridges but in the end it's just easier to buy the official HP cartridges at Staples plus they recycle the empties. I ordered paper from an online place and it arrived dented- staples has a good choice of printer paper and you can carry it home. The sales tax stays in our county as well.
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June 2024 by Jodi Creasap Gee
Website inventory and actual inventory don't often match, but staff are generally kind and helpful.
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June 2024 by Kathleen Harrington
The store was clean and not cluttered. Associates were very courteous, willing, and polite. I was slightly disappointed in the limited supplies of water erase markers (only one choice). If they had more of a selection I would have given them a 5 star rating.
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June 2024 by Chrystine Shepard
99% of the time Staples is my go to store. We wanted a chair that was chained on display, associate not allowed to get it done. None others were on display so we could try it out. Another shopper also wanted the same chair. You lost 2 chairs sales.
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June 2024 by Linda Fisher (Lindy)
Very nice new store but poorly staffed.
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May 2024 by john weiss
Moved recently to a larger store. Product display improved
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May 2024 by Kyle Abeline
Very courteous staff, fast checkout.
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May 2024 by Colleen VS
Zero stars. I am annoyed by the constant, repeated requests to complete a survey, no matter how insignificant my purchase. I’ll let you know if I have an exceptional or horrible experience.
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April 2024 by Rachel Zager
Horrible customer service. There was no one at the register, so I patiently stood there waiting with my heavy monitor to checkout. An employee saw me waiting, and disregarded it. I understand if the team is short staffed, but communicating with your customers that someone will be on their way to check out your item would be nice. I made eye contact with this employee several times, understood he was helping out a long line at the package area, but yet he acted like I was invisible. Please just communicate with people who are patiently waiting to check out, that someone will be over in x amount of minutes to help. Why isn’t there someone to help out at the check out register anyways? If this is a problem, get a self checkout area. I had been waiting for 10 minutes, and would have waited 10 more if the employee at least told me someone would be checking me out shortly. It’s the fact that you don’t know how long you’re gonna waste your time and be ignored that is the issue.
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December 2023 by Joan Levy
I recently brought my laptop for a check. The staff provided outstanding customer service. Also this location is new and immaculate.
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December 2023 by Brandy Crispell
Very easy to get all needed things
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November 2023 by Y Jiang
I recently had the pleasure of utilizing the photo services at Staples, and I couldn't be more delighted with the experience. The standout feature for me was the exceptional customer service provided by Julie, who went above and beyond.Julie's friendliness and professionalism were evident throughout the entire interaction. Her positive attitude made the entire experience enjoyable and stress-free.I want to express my sincere gratitude to Julie for her outstanding service. Staples is fortunate to have such a dedicated and friendly individual on their team.I highly recommend the photo services at Staples, and if you have the opportunity to work with Julie, you're in for a treat. Thank you, Julie, for your exceptional service and for making my visit to Staples a truly positive one.
