Thayer Appliance is a trusted local business known for its excellent customer service and quality appliances. Customers appreciate their prompt delivery and courteous, professional staff. The company offers knowledgeable advice and stands behind their products, quickly resolving any issues that arise. Many customers have been buying from Thayer for decades, highlighting their long-standing reputation and reliability. They provide careful and thorough installation, ensuring appliances like stoves and refrigerators work perfectly. Although there have been occasional delays or service bumps, the company generally cares about its community and strives to correct problems, such as replacing damaged refrigerator parts. Customers value their competitive prices, especially compared to big box stores, and their ability to locate appliances that are hard to find during the pandemic. Overall, Thayer Appliance is recognized for friendly service, expert advice, and a genuine commitment to customer satisfaction, making them a preferred choice for appliance needs in the community.
Delivery was very prompt. The two gentlemen were very professional and courteous. Highly recommend Thayer over the big box stores who are much more expensive and the service and installation is farmed out which costs much more.
July 2024
From the sale to the delivery to the installation everything was excellent .
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October 2023
Some bumps in the road getting service, but over all a local company that cares about its community standing (as opposed to big box stores)