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December 2023 by Erin Tierney
Great service! Clean and organized store. Very helpful staff. Familiar faces which speaks to the business as well.
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October 2023 by Gerry Ayers
Nice place, good selection, good prices
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September 2023 by Dani Novak
Similar to the Agway store downtown. Helpful stuff
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August 2023 by Daniel Morgan
Unknowledgeable staff. Laughed in my face when I asked a question and then proceeded to not know how to help me. Truly an embarrassment for the True Value name.
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June 2023 by caleb
cashier made me feel like a terrible person for getting more than one item and actually having to do her job, sighing everytime she scans something. hits me with a “is that finally everything” at the end and is telling the next customers sorry for the wait so i could hear. don’t understand the hostility but she was obviously having a bad day.
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July 2022 by Kara Scott
Brianna Donahue in the paint department couldn't have been more helpful! I went in there not knowing how to even start on repainting my house before we move, and within minutes she solved all my problems. I reccomend anyone doing any type of paint project ask for Brianna, I won't ever go anywhere else!
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July 2022 by Zach Bungholz
Great place to shop at with an extremely helpful staff not to mention the immense turnover rate!
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July 2022 by Tina Wood
Wide selection of hardware and pet products. Wonderfully helpful staff, especially in the paint department.
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July 2022 by Cheryl Cox
Great service- personalized and took the time to help us find just what we needed. Kim, in the paint section, was particularly helpful and kind.
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June 2022 by Amy Schenck
Great selection of essentials and some really cool outdoor decor. We have always had a great experience but today, we were so happy with the amazing customer service from the lady working in the paint section (short salt and pepper hair with glasses). She immediately asked us if we needed help and gave us some great suggestions on a good paint for our deck. She continued to go above and beyond by getting us the color we wanted even though it wasn't agreeing with the system. She showed us a sample of what it would look like and apologized for the wait even though no apologies were necessary. This is the type of customer service you do not typically get at the bigger hardware stores. She is an all star and I hope she gets recognized.Thank you so much!
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May 2022 by Reneta M.
Best place to get screens re-screened! I love The Screen Man! He's so helpful. He re-screened a door for me and noticed that the weather stripping on the bottom was coming loose. He helped me find new stripping and then installed it in the store before he carried the door to my car. What service! Every time I go into the store I get excellent help. Beth in the paint department was very helpful as we were picking out oil based stain colors for our deck. So many choices. Great place to get advice and help. And you will be amazed how much product they have in the store. Thank you True Value Northeast!
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March 2022 by David Gardner
Has many items that are needed. Service is always great. Asoociates on the floor are very helpful and knowledgeable.
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January 2022 by Pablo Ohara
A good place to get stuff but the short guy with the big mustache who works there never follows Covid masking rules.
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January 2022 by Michelle Fournet
Employees won’t wear masks and become angry and defensive when you ask them to put one on. Not requiring customers to wear masks either, despite the rapid spread of COVID in our community at the moment. Spoke with several employees all whom were either aggressive or apathetic.
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December 2021 by M F.
Employees refuse to wear masks despite state and county guidelines, and became belligerent when asked about it. They were both condescending, rude, and dangerously anti-mask when our community in particular is suffering from COVID.