CVS at 89-11 Northern Blvd offers a generally positive shopping experience. The pharmacy staff is known for their courteous, professional, and friendly service, with one employee particularly noted for being attentive and helpful, even without speaking Spanish. Customers appreciate the cleanliness of the store and the good deals available, including rain checks for out-of-stock sale items. Many shoppers feel welcomed, as employees often assist customers efficiently at the checkout. However, there are some complaints about the lack of staff available to help in the aisles, leading to frustration when assistance is needed. Additionally, some customers have expressed concerns about delays in accessing items kept behind locked cases. Overall, CVS maintains a neat environment and provides decent customer service, though improvements in staff availability could enhance the experience further.