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December 2023 by Claudia Blasi
Love this beauty supply, best quality hair products, costumer service is a plus and my discounts on my account are always on point. The more you purshase the more reward points you get towards your purshases its a very nice way to save some money.
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October 2023 by cielo pineda
Good service and advice on products.
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October 2023 by carolina guime paredes
Excellent service and attention from Aesthetics and Cosmetology professionals.
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September 2023 by Malika Mokrani
Great place we find everything there
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August 2023 by Jessica Reyes
They always are very friendly and helpful when it comes to finding the right color for my hair.
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May 2023 by Maria Tang
Every time I come in for my hair products, they always have them in stock and if not, the owner is super friendly and will help with different products and even introduce to new products in the market. Very well stocked and clean.
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March 2023 by Sofi S
On time delivery, great prices. Thank you.
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March 2023 by Deborah Denaro
Since the pandemic I was unable to go in person to where I usually buy my supplies. I found Optima Beauty Supply in Jackson Heights that I can order online and have products shipped! Terrific store and prices. Items shipped quickly and everything is packed well. LOVE THIS PLACE!!!!
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March 2023 by Reyna najera
Every time I walk in here I feel so uncomfortable. I like the beauty supply because it has what I need but they stare you down as if you’re going to steal throughout the store. I will not return!
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March 2023 by Jumpy HD
Extremely unprofessional and rude. Will never order from here again. Owner doesn’t know simple communication nor manners apparently. Very disappointing to know if you have an issue , management will not help you.
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January 2023 by Ryan
Helpful staff, very large selection. I'd go back for the barber basics but the machines are on the pricey side. Good spot.
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December 2022 by Ali Abarca
Lovely, organized store with friendly, helpful, efficient staff.
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November 2022 by Kaisha Handa
ABSOLUTELY terrible customer service. I will not be giving this beauty supply store my business ever again. I have been shopping at this beauty supply store since I was in middle school, a loyal customer, even brining my friends and family to this business and gaining Optima Beauty Supply store traction. But after an incident at this store today that included assumptions, discrimination and profiling I will be reporting this business to the BBB (Better Business Bureau.) My friends and I were looking through the aisles buying the necessary items needed for our Halloween costumes, while one of the store employees is staring down at us. We understand that many beauty supply stores deal with theft, so we didn’t think much of it. I got my items and as had my items rang up by the cashier. She allows me to pay and then questions me asking, “Did you put back the small pack of lashes back on the rack? If I check your pockets I know I willl find it.” Immediately I retaliated because of her assumptions about teenage girls stealing and profiling us to be thieves. I had already paid, but we left the items and vocalized the discrimination at hand. This experience was very disheartening and made us young girls feel targeted and discriminated against. I would refrain from giving this Optima Beauty Supply store any business as they obviously displayed acts of discrimination against customers- proving the TERRIBLE CUSTOMER SERVICE. ACCUSING YOUR CUSTOMERS OF THEFT IS NOT HOW YOU RUN A BUSINESS !
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November 2022 by Judy Warren
Do not go here if you do not speak fluent Spanish! There workers do not speak a word of English and since thier hair color books are behind the counter I had to try to communicate with them in my broken Spanish what hair color I wanted. I still somehow ended up with the wrong hair color perhaps my accent was to thick for them to understand. When I attempted to return the color the manager told me "Not to come back there since I couldn't communicate with there workers. I guess the amount of energy to pick a color for me only to get it wrong due to the language barrier wasn't worth it for them and refused to refund me or return my color just to insure I wouldn't return." I'm assuming I'm the first person to leave with the wrong product due to a communication problem and he wanted to insure that I understood fully not return, so he dosnt loose money on returning people's items :(
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October 2022 by A
This place has any product you need with affordable prices! My go-to beauty supply store from now on!
