Red Wing in Jackson Heights provides the Ultimate Fit Experience, engineered to get each customer into the perfect pair of work boots. The experience is built for the individual, with specialists who build a tailored fit system for support, comfort, and safety. The store offers comprehensive after-purchase care, including complimentary oiling and lace replacement, plus access to minor and major shoe repair. Customers report a great experience with very knowledgeable, professional, and courteous staff who answer all questions. The service is detailed and timely, with specialists taking careful measurements to ensure the best and most comfortable fitting boots. Staff are described as awesome, patient, and determined, making customers feel valued without annoyance. They provide excellent recommendations and assure customers that taking time to decide is no bother. This outstanding and helpful customer service leads many to state they will definitely be visiting again.
Great place....got my first pair of Red Wings. Sale person Ana was very helpful and attentive. Would definitely recommend this place and their product. Overall great experience
November 2025
Just got done buying a pair of steel toe boots. Ana was awesome. Very professional. She was very knowledgeable of the merchandise being sold. She answered all my questions in a courteous and professional manner. In some establishments it is rare to be treated like a valued customer! Not here. Thank you Ana! U ROCK GIRL!!!
November 2025
Ana and hector were friendly and knowledgeable. Good store to visit.
