CVS is a pharmacy and retail store that offers a range of products and services. Customers appreciate the savings provided by the rewards card and the security measures in place, such as locking shelves for small items to prevent tampering. However, there are some concerns about product availability; for example, confusion around the discontinued status of certain products like Vaseline grease, with inconsistent stock across locations. Customer service experiences vary; some find the staff to be good and the service seamless, especially at checkout, while others are disappointed by unanswered phone calls and perceived management issues. Additionally, store hours can be inaccurate on Google, leading to inconvenience, particularly on Sundays when hours are listed incorrectly. Overall, while the store maintains some positive aspects such as security and helpful staff, there are areas needing improvement, especially in communication, management, and product availability.
CVS on Hillside and 178th st is one of the very best pharmacy in my area. From the manager Prem to the pharmacy associate Rosa and MD who are so very helpful. I love going here.
February 2026
Every time I come to this CVs the employees always help you right away and are very nice. The hospitality is really great here and will be making this my CVs. Prem is very helpful and nice, every time I come he’s very helpful.
March 2025
I used to but not after the service I received last time. If you did not get my first complaint, I will explain again.
