CVS is a pharmacy and retail store that offers a range of products and services. Customers appreciate the savings provided by the rewards card and the security measures in place, such as locking shelves for small items to prevent tampering. However, there are some concerns about product availability; for example, confusion around the discontinued status of certain products like Vaseline grease, with inconsistent stock across locations. Customer service experiences vary; some find the staff to be good and the service seamless, especially at checkout, while others are disappointed by unanswered phone calls and perceived management issues. Additionally, store hours can be inaccurate on Google, leading to inconvenience, particularly on Sundays when hours are listed incorrectly. Overall, while the store maintains some positive aspects such as security and helpful staff, there are areas needing improvement, especially in communication, management, and product availability.
I used to but not after the service I received last time. If you did not get my first complaint, I will explain again.
June 2024
The stuff was very helpful,quick service and very responsible,wanna give them big thanks!
June 2024
They offer savings with the rewards card. It's also great that little items are kept in locked shelves as they tend to be tampered with.... seals broken, containers opened etc, in some stores where everything is open to immediate handling
