Dale Pro Audio is a reputable audio equipment vendor known for its exceptional customer service and deep product knowledge. Based on the reviews, the company has faced some inventory and communication challenges, but has made efforts to address customer concerns. Customers praise the knowledgeable staff, who are quick to respond to inquiries and provide helpful recommendations. The company's shipping is generally prompt, with orders arriving within a reasonable timeframe. However, some customers have experienced issues with product availability and pricing discrepancies, leading to delays and frustration. Despite these occasional hiccups, Dale Pro Audio is widely regarded as a reliable and trustworthy source for high-end audio equipment. The company's commitment to resolving customer issues, even after negative feedback, is commendable. Overall, Dale Pro Audio appears to be a vendor that strives to provide a positive purchasing experience for its customers.
Dale Pro Audio is an excellent vendor to work with. Their knowledge of the products they sell is unparalleled. Our sales contact responds right away with the right answers when we have questions. Their service and support is excellent. I highly recommend them.
February 2023
First time ordering from them and they were quick to respond to questions and very friendly. Item shipped out quickly. Thankful they had an item that everyone else was out of stock of. :-)
January 2022
Awesome place I wish they still have one in Manhattan, better than Guitar Center and all the others in NY.
